Tristan Bailey
Dallas,GA
Summary
With experience in the coffee industry, I advanced from a barista to Assistant Store Manager. While being considered for my own store, I prioritized my family life and chose to become a stay-at-home mother for the past seven years. Now, I am eager to re-enter the workforce and contribute my skills and dedication to a new professional endeavor.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Starbucks
Atlanta
05.2010 - 03.2018
- Personally providing legendary customer service
- Assisting store manager in executing store operations
- Cash management
- Constructing store schedules
- Controlling inventory and product waste
- Communicating with partners during the shift to ensure consistent customer satisfaction
- Upholding quality standards for food and beverage
- Supervise and coach team to achieve store targets
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Server
Social Vinings
Vinings
08.2009 - 04.2010
- Delivered high quality, friendly, and expeditious service
- Assisted guests with making menu choices in an informative and helpful fashion
- Monitor dining room to ensure optimal guest experience
- Assisting with large banquet dinners
- Performing opening and closing duties as assigned
Server
Soho
Vinings
09.2008 - 07.2009
- Delivered fine dining experience
- Train new servers on guest service expectations, proper food handling, and restaurant daily operations
- Accurately maintain numerous customer orders
- Appropriately suggested additional items to customers to increase restaurant sales
Skills
- Problem-Solving
- Customer Service and Engagement
- Retail Operations
- Inventory Control
- Time Management
- Hiring and Training
References
References available upon request
Timeline
Assistant Store Manager
Starbucks
05.2010 - 03.2018
Server
Social Vinings
08.2009 - 04.2010
Server
Soho
09.2008 - 07.2009