Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wrestling Coach
Ponca Public School
11.2023 - Current
Improved team performance by developing and implementing customized training programs for individual wrestlers.
Enhanced wrestler technique through focused one-on-one coaching sessions, leading to increased wins in competitions.
Established a safe and supportive environment for athletes, fostering personal growth and development both on and off the mat.
Managed logistics for away matches and tournaments, ensuring smooth transportation and accommodations for team members.
Monitored equipment inventory and maintained its condition to ensure wrestler safety during practice sessions or competitions.
Developed effective communication protocols among athletes, coaches, and parents, promoting transparency and trust within the program.
Snow Plow Operator
City Of Ponca
10.2023 - Current
Enhanced safety by diligently monitoring and plowing designated routes during snowstorms.
Improved road conditions for travelers by efficiently clearing snow and ice from roads, driveways, and parking lots.
Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
Maintained equipment in top working condition by conducting regular inspections and performing necessary repairs.
Owner
Bostwick Automotive & Equipment Service
04.2021 - Current
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Volunteer Firefighter
Ponca Fire & Rescue
10.2016 - Current
Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
Increased public awareness about fire safety through participation in community events and media interviews.
Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
Trained new firefighters to comply with safety protocols and equipment usage.
Inside Sales Representative
Bierschbach Equipment & Supply
04.2019 - 04.2021
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling.
Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
Service Technician
Bierschbach Equipment & Supply
04.2019 - 04.2021
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Education
Associate of Applied Science - Automotive Technology
Western Iowa Tech Community College
Sioux City, IA
05.2019
Skills
Event Planning and Organization
Effective Communication
Relationship Development
Decision-Making
Budget Administration
Staff Hiring
Project Management
Work With Minimal Supervision
Mechanical Abilities
Customer Service
Public Safety Awareness
First Aid and CPR
Certification
CFR - Certified First Responder
American Heart Association Basic Life Support (CPR and AED) Certified
Firefighter 1 Certified - Structure
Firefighter type II Certified - Wildland
Timeline
Wrestling Coach
Ponca Public School
11.2023 - Current
Snow Plow Operator
City Of Ponca
10.2023 - Current
Owner
Bostwick Automotive & Equipment Service
04.2021 - Current
Inside Sales Representative
Bierschbach Equipment & Supply
04.2019 - 04.2021
Service Technician
Bierschbach Equipment & Supply
04.2019 - 04.2021
Volunteer Firefighter
Ponca Fire & Rescue
10.2016 - Current
Associate of Applied Science - Automotive Technology