Tristan Bowen
Las Vegas,United States
Summary
I'm a hardworking employee enthusiastic about learning and pivoting to new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities.
Objective:
Motivated and safety-conscious electrician seeking a position with Wells Enterprises to utilize strong analytical skills.
Overview
7
7
years of professional experience
Work History
Guest Relations Specialist
Resorts World Las Vegas
Las Vegas, NV
04.2025 - Current
- Resolved customer inquiries through various communication channels, enhancing overall satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Identified and resolved discrepancies and errors in customer accounts.
Sales Advisor-Sales Coordinator
Tesla
Las Vegas, NV
02.2024 - 03.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- I run the secondary departments within the company such as the Self Serve Demo Drives and Delivery Campaign. Overseeing customers have satisfaction within their delivery and test drives.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Collaborated with finance department to secure optimal financing options for clients, ensuring smooth transactions.
Wholesale Sales Representative
Resorts World
Las Vegas, NV
10.2022 - 02.2024
- Provided superior service to customers by quickly responding to requests, suggestions and concerns via email.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets for third-party reservations for booking platforms such as Expedia and Booking.com. While maintaining high levels of customer satisfaction.
- Assisted in providing feedback from customers on desired features or improvements based on their needs and experiences.
- Worked closely with internal teams such as Sales and Front Desk departments to ensure smooth handling of client requests.
Housekeeper
The Venetian Resort Hotel Casino
Las Vegas, NV
07.2019 - 12.2021
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
Electric Technology - Electrical
Quality Training Center
Las Vegas, NV05.2026
High School Diploma -
Valley High School
Las Vegas, NV05.2019
Skills
- Customer service experience
- Sales background
- Objection handling
- Call center experience
- Prioritization
- Sales strategy development
- Training and mentoring
- Financial and operational reporting
- Flexible team player
Electrical/Mateinance Skills
- Reading simple blueprints/schematics
-Wire Pulling and Cable Management
-Basic troubleshooting
-Installing Receptacals, Switches and Lights
-Identifying common hand tools and power tools
-Stripping, Cutting, and Terminating Wire
-Understanding of Volts, Amperage, Resistance and Watts.
-Basic NEC navigation
-OSHA safety awareness
- Ability to learn quickly
-Communication
-Replacing mechanical parts
-Preventive maintenance procedures
-Understanding of Motors and Machinery
Timeline
Guest Relations Specialist
Resorts World Las Vegas
04.2025 - Current
Sales Advisor-Sales Coordinator
Tesla
02.2024 - 03.2025
Wholesale Sales Representative
Resorts World
10.2022 - 02.2024
Housekeeper
The Venetian Resort Hotel Casino
07.2019 - 12.2021
Electric Technology - Electrical
Quality Training Center
High School Diploma -
Valley High School