Tristan Conway
Firestone,CO
Summary
Customer-focused relationship manager with 3+ years of quota-carrying account management experience and a proven record of 266% cumulative quota attainment. Skilled in onboarding, client education, retention strategy, and CRM lifecycle management. Former science educator with 5+ years of experience simplifying complex concepts, driving engagement, and supporting diverse stakeholders. Passionate about improving outcomes, increasing adoption, and building long-term partnerships.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
High School Science Teacher and Advisor
Mapleton Public Schools
Thornton, CO
08.2024 - 05.2026
- Developed and implemented engaging lesson plans aligning with state science standards.
- Fostered a collaborative classroom environment promoting inquiry-based learning and critical thinking skills.
- Utilized technology tools to enhance interactive learning experiences and facilitate student engagement.
- Assessed student progress through varied evaluation methods, providing constructive feedback for improvement.
- Collaborated with colleagues to integrate cross-curricular projects enhancing overall educational experience.
Sales/Account Management - West & Central (Remote)
Amour CBD
Libertyville, IL
2020 - 2026
- Developed, nurtured, and grew client-base from 30 to 220 New Business Customers in tenure.
- Ranked the #2 Salesperson out of a 12-person cohort; named Most Improved Account Manager MVP in Fiscal Year 2021.
- 3 Years of consistent quota-carrying experience, cumulative quota attainment (2019-2022) is 266%.
- Closed $24,800 for the business in tenure (ARR for the business); Biggest Opportunity Closed: $3,999 in New Business.
- Focused on cold calling and cold emailing specialty-care facilities and generating outbound leads through social media presence, and emailing local athletic vendors for service (over 6,000 cold calls made in tenure & 20,000 emails sent in tenure).
- Managed & maintained client information in Salesforce (CRM) throughout the entirety of the deal cycle.
Educator in Science (K-12)
Westminster Public Schools
Westminster, CO
08.2021 - 08.2024
- Developed and implemented engaging lesson plans (throughout tenure) tailored to diverse learning styles and abilities, resulting in measurable improvements in student performance and comprehension.
- Fostered a positive and inclusive classroom environment conducive to learning and growth, utilizing effective classroom management techniques.
- Utilized a variety of instructional strategies, including cooperative learning, differentiated instruction, and technology integration to facilitate active student participation and enhance understanding of subject matter.
- Conducted formative and summative assessments to evaluate student progress and inform instructional decisions, providing timely and constructive feedback to students and parents.
- Developed and implemented engaging lesson plans tailored to the needs of predominantly Spanish-speaking students.
Multimedia Specialist and Marketing Assistant
Nautilus Studios
Fort Collins, CO
09.2018 - 08.2021
- Managed social media channels and online communities, crafting engaging posts, responding to audience inquiries, and cultivating brand loyalty through authentic and meaningful interactions.
- Demonstrated creativity, adaptability, and attention to detail in executing marketing initiatives across various platforms and mediums, contributing to the overall success and visibility of the brand.
- Leveraged expertise in video editing software (Adobe Premiere Pro, and Final Cut Pro) and audio editing tools (Audacity, and Adobe Audition) to enhance visual and auditory elements, resulting in compelling and polished content.
Education
Master of Science - Education
Colorado State University, School of Education
Fort Collins, CO05-2021
Bachelor of Science - Human Dimensions of Natural Resources
Colorado State University, Warner College of Natural Resources
Fort Collins, CO05-2019
Skills
- CRM expertise (Salesforce, HubSpot)
- Collaborative learning
- Customer onboarding & implementation
- User adoption & engagement strategies
- Adult learning & professional development
- Data-informed decision making
- Success metrics & outcome tracking
- LMS & EdTech platform expertise
- Cross-functional collaboration
Certification
- HubSpot Customer Success Certification
- Applied Instructional Design Academy Graduate
- CDE - CTE/ ACE License
- CDE - Colorado Teaching License in Post Secondary Science
Languages
Spanish
Professional Working
Timeline
High School Science Teacher and Advisor
Mapleton Public Schools
08.2024 - 05.2026
Educator in Science (K-12)
Westminster Public Schools
08.2021 - 08.2024
Multimedia Specialist and Marketing Assistant
Nautilus Studios
09.2018 - 08.2021
Sales/Account Management - West & Central (Remote)
Amour CBD
2020 - 2026
Master of Science - Education
Colorado State University, School of Education
Bachelor of Science - Human Dimensions of Natural Resources
Colorado State University, Warner College of Natural Resources