Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tristan Crater

West Chester,PA

Summary

Hardworking and Dedicated Shift Leader
Experienced in leading teams to success with a focus on quality assurance, employee training, and productivity. Known for an engaging and personable approach to coaching, I have consistently been recognized for my attention to detail, problem-solving abilities, and achievement of goals.

As a Shift Lead at Pet Supplies Plus and Wawa, I developed strong customer service and operational management skills. At Wawa, my responsibilities included restocking inventory, recording and entering temperature data into the system, and resolving customer concerns to ensure satisfaction. My leadership style emphasizes collaboration, efficiency, and maintaining a positive team environment.

Overview

3
3
years of professional experience

Work History

Shift Lead

Wawa
03.2024 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Enforced company policies and regulations with employees.
  • Responded to and resolved customer questions and concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Collected and input information into database system.

Shift Manager

Pet Supplies Plus
09.2021 - 02.2023
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.

Education

High School Diploma -

West Chester East
West Chester
06-2022

Skills

  • Quality control
  • Decision-making
  • Operations management
  • Safety procedures
  • Health and safety compliance

Timeline

Shift Lead

Wawa
03.2024 - Current

Shift Manager

Pet Supplies Plus
09.2021 - 02.2023

High School Diploma -

West Chester East
Tristan Crater