Tristan L. Eford
North Canton,OH
Summary
Seeking a position that leverages positive attitude, proactive mindset, exceptional customer service, and strong leadership abilities. Eager to contribute these skills to an esteemed organization and make a meaningful impact.
Overview
21
21
years of professional experience
Work History
Property Manager (Acquisition)
SecurCare Self Storage
11.2016 - Current
- Advises and directs the customers to the correct size storage unit
- Conveys the features and benefits of our storage facility to the customer
- Executes all documents associated with leasing
- Maintains office files and orders office supplies
- Prepares competition reports
- Responsible for the maintenance of the storage facility
- Uses company phone techniques on every phone call
- Keeps the property and office clean and organized
- Performs collection calls as necessary
- Other duties as assigned
Store Manager (Acquisition)
Extra Space Storage
03.2012 - 11.2016
- Advises and directs the customers to the correct size storage unit
- Conveys the features and benefits of our storage facility to the customer
- Executes all documents associated with leasing
- Maintains office files and orders office supplies
- Prepares competition reports
- Responsible for the maintenance of the storage facility
- Uses company phone techniques on every phone call
- Keeps the property and office clean and organized
- Performs collection calls as necessary
- Other duties as assigned
Site Manager (Acquisition)
StorKwik Management LLC
08.2011 - 03.2012
- Advises and directs the customers to the correct size storage unit
- Conveys the features and benefits of our storage facility to the customer
- Executes all documents associated with leasing
- Maintains office files and orders office supplies
- Prepares competition reports
- Responsible for the maintenance of the storage facility
- Uses company phone techniques on every phone call
- Keeps the property and office clean and organized
- Performs collection calls as necessary
- Other duties as assigned
General Manager
U-Store-It
01.2010 - 08.2011
- Effectively responded to customer inquiries/concerns
- Processed cash/credit transactions in amounts of up to $1,000
- Maintained a clean and organized work area
Sales Associate
Kohl's
08.2007 - 11.2010
- Effectively assist customers with inquiries/concerns
- Supports the execution of merchandising and operational functions to Company Standards
- Operates and interacts efficiently within the team setting
- Maintains cashier duties as necessary, such as processing cash/credit transactions in amounts of up to $1,000
Concessions
Canton Memorial Civics Center
01.2004 - 01.2010
- Processes cash/credit transactions in amounts of up to 100.00
- Assists customers with inquiries/concerns
- Collaborates with coworkers to produce a sufficient amount of products to readily be for sale
Courtesy Clerk/Cashier
The Flower Factory
11.2005 - 02.2006
- Effectively responded to customer inquiries/concerns
- Processed cash/credit transactions in amounts of up to $1,000
- Scanned and prepared customer merchandise
- Maintained a clean and organized work area
Volunteer
Mt. Calvary Second Baptist Church
05.2004 - 12.2004
- Assisted in coordinating and facilitating various youth programs
Education
B.A. - Social Work
Malone University
Associate's Degree - Public Service
Stark State College
Canton, Ohio01.2021
Diploma -
McKinley Senior High School
06.2005
Skills
- Customer relations
- Brand loyalty
- Customer service
- Customer satisfaction
- Microsoft Word
- Excel
- Access
- PowerPoint
- HTML
Professionalattributes
- Demonstrates detail orientation, strong motivation and dedication.
- Excellent writing and research skills developed through my academic and professional career.
- 10+ years' experience in customer service as well interpersonal and communication skills. Building and maintaining collaborative relationships with coworkers.
Timeline
Property Manager (Acquisition)
SecurCare Self Storage
11.2016 - Current
Store Manager (Acquisition)
Extra Space Storage
03.2012 - 11.2016
Site Manager (Acquisition)
StorKwik Management LLC
08.2011 - 03.2012
General Manager
U-Store-It
01.2010 - 08.2011
Sales Associate
Kohl's
08.2007 - 11.2010
Courtesy Clerk/Cashier
The Flower Factory
11.2005 - 02.2006
Volunteer
Mt. Calvary Second Baptist Church
05.2004 - 12.2004
Concessions
Canton Memorial Civics Center
01.2004 - 01.2010
B.A. - Social Work
Malone University
Associate's Degree - Public Service
Stark State College
Diploma -
McKinley Senior High School
Similar Profiles
Shalonda TindalShalonda Tindal
Property Manager at SecurCare Self StorageProperty Manager at SecurCare Self Storage
Brandon SilbaughBrandon Silbaugh
Maintenance Technician at SecurCare Self StorageMaintenance Technician at SecurCare Self Storage
Shalonda TindalShalonda Tindal
Property Manager at SecurCare Self StorageProperty Manager at SecurCare Self Storage
Kaysie MarklandKaysie Markland
REGISTERED NURSE at CRYSTAL CLINIC ORTHOPAEDIC CENTERREGISTERED NURSE at CRYSTAL CLINIC ORTHOPAEDIC CENTER
John DietzJohn Dietz
Setup CNC Machine Operator at Swagelok CompanySetup CNC Machine Operator at Swagelok Company