Tristan Kovar
Colorado Springs,CO
Summary
Dedicated, dependable employee with a strong desire to expand skills and contribute to company success. Recognized for being hardworking, ethical, and detail-oriented. A team-oriented Restaurant Crew Member with the ability to seamlessly transition between different stations. Dedication lies in ensuring customer satisfaction, providing support to fellow crew members, and consistently delivering high-quality food preparation.
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Kovar Construction
Monument, CO, USA
06.2021 - Current
- Liaising with the client to elucidate job requirements, as needed
- Gathering the materials needed to complete the assignment
- Overseeing the assignment, from inception to completion
- Tailoring your approach to work to suit the job specifications, as required
- Communicating assignment-related issues with the client as soon as they arise
- Ensuring that assignments are completed according to stipulated requirements
- Finalizing tasks by predetermined deadlines
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Utilized specialized software tools when necessary to enhance productivity or meet specific client requirements.
Independent Contractor
DoorDash
Colorado Springs
08.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Communicated proactively with management about potential issues or delays in delivery times.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
Online Grocery Pickup
Walmart
Monument, CO
11.2023 - 01.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
Manager in Training
Domino's
Monument, CO, USA
10.2022 - 04.2023
- Operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Handled day-to-day customer or client questions via telephone or email.
- Assisted with onboarding of new employees by providing training and development resources.
- Described product to customers and accurately explained details and care of merchandise.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cross Trained Crew Member
Freddy's Frozen Custard & Steakburgers
Monument, CO, USA
05.2022 - 09.2022
- Prep raw and frozen meats and vegetables
- Working grill and make stations
- Cross training on Customer service, Window and Front
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Education
GED -
Homeschooled
Monument, CO04.2022
Skills
- Critical thinking
- Time management
- Cash Register
- Front End
- Food handling
- Multitasking
- Task prioritization
- Quality assurance
- Coordination
- Kitchen Experience
- Food Safety
- Food Preparation
- Food Service
- Cleaning Experience
- Cooking
- Cashiering
- Meal Preparation
- Food Production
- Customer service
- Safety compliance
- Scheduling
- Error correction
- Attention to detail
- Customer support
- Problem-solving
Assessments
- Cooking skills: Basic food preparation, Proficient, 01/01/22
- Work style: Reliability, Proficient, 01/01/22
Timeline
Online Grocery Pickup
Walmart
11.2023 - 01.2024
Manager in Training
Domino's
10.2022 - 04.2023
Cross Trained Crew Member
Freddy's Frozen Custard & Steakburgers
05.2022 - 09.2022
Independent Contractor
DoorDash
08.2021 - Current
Independent Contractor
Kovar Construction
06.2021 - Current
GED -
Homeschooled