Tristan Markson
Santaquin,UT
Summary
Motivated professional dedicated to fostering excellent relationships with guests and fellow team members. Prioritizes efficiency and strategic thinking to ensure satisfaction for all involved, regardless of the task at hand. Committed to creating a positive, enjoyable and productive experience for all parties involved.
Overview
8
8
years of professional experience
Work History
CSM
Frito Lay
03.2022 - Current
- Write orders for Frito Lay products in large stores (Walmart, Smith’s) to fill shelves and displays storewide
- Take inventory and manage backstock
- Provide friendly customer service to any shoppers who may have questions or comments on sales floor
- Use PPE (gloves, kneepads) for physical activity including kneeling using a stepladder carrying boxes pulling large carts etc
- Daily and detailed communication with broad spectrum of parties including Frito Lay management, Walmart/Smith’s management, fellow CSM on route, etc
- Utilizing various phone applications & programs
- Sales strategizing & meticulous merchandising I.E
- Ensuring each location looks immaculate and all products are placed in specific locations to maximize opportunity for shoppers to purchase Frito Lay products
- Keep backroom and store areas clean by sweeping and wiping down shelves as well as promptly and thoroughly cleaning chip & dip spills with necessary means
- Fostering strong relationships with stores through both friendly & professional communication, delivering on store requests on a regular & exceptionally swift basis
Merchandiser/Front End/Cashier
Costco
03.2020 - 03.2022
- Early morning merchandising (stocking, writing pick lists, rearranging sales floor with sales strategies in mind, tending to proper signage, using pallet jacks, operating trash compactor, etc.)
- Cashiering
- Providing exceptional customer service
Team Lead
Cinemark
03.2017 - 03.2020
- Concessions (cashiering, serving refreshments, cleaning, customer service)
- Ushering (various cleaning & maintenance tasks around theater)
- Box office (cashiering, updating showtime schedules)
- Promoting & signing guests up for rewards
Education
General Education -
Utah
Skills
- Problem-solving
- Training and mentoring
- Customer focused
- Decision-making
- Excellent time management skills
- Cash handling
- Adherence to high customer service standards
- Account management
- Product knowledge
- Customer relations
- Exceptional interpersonal communication
Timeline
CSM
Frito Lay
03.2022 - Current
Merchandiser/Front End/Cashier
Costco
03.2020 - 03.2022
Team Lead
Cinemark
03.2017 - 03.2020
General Education -
Utah