Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Tristan Martinez

Peachtree Corners,GA

Summary

Experienced Process Assistant with a proven 2-year track record at Amazon delivery station. Strong foundation in operations management and data analysis. Exceptional problem-solving abilities and meticulous attention to detail to achieve customer satisfaction. Committed to optimizing team performance and contributing to the overall success of the operation. Possess a solid understanding of process optimization and data management. Capable of quickly adapting to new systems and procedures. Utilize analytical and communication skills for continued growth and success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
07.2023 - Current
  • Lead a team of hourly associates, driving safety, quality, attendance, and performance metrics
  • Achieved customer satisfaction through meticulous attention to detail
  • Engage and motivate team members to achieve high levels of productivity through enthusiasm and commitment
  • Conducted daily performance audits and provided coaching to associates, collaborating with management to ensure warehouse safety and efficient resource use
  • Strengthened performance metrics tracking and analysis to support the enhancement of company tactical and strategic plans

Learning Ambassador/Problem Solver

Amazon
11.2021 - 07.2023
  • Played a key role by assisting the launch of a new shift pattern, Sort 0, by training all associates on my shift
  • Took ownership and successfully ran shifts with the absence of AM on shift
  • Achieved record-breaking learning curve metrics after training new hires to hire and develop the best
  • Took part of ASC during my role as learning ambassador

Education

High School Diploma -

Norcross High School
Norcross, GA

Skills

  • Operational Expertise
  • Team Development
  • Microsoft Office
  • Interpersonal Skills
  • Workflow management
  • Management support

Certification

  • Bloomberg Certified
  • GTDR certified, Amazon

Accomplishments

  • Played a key role by assisting the launch of a new shift pattern, Sort 0, by training all associates on my shift
  • Took ownership and successfully ran shifts with the absence of AM on shift
  • Achieved record-breaking learning curve metrics after training new hires

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Process Assistant

Amazon
07.2023 - Current

Learning Ambassador/Problem Solver

Amazon
11.2021 - 07.2023

High School Diploma -

Norcross High School

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Tristan Martinez