Tristan Nemec

Employer Reference: Dan Robertson - (510) 305-1168

• Enhanced visitor experience by providing engaging and informative tours.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Employer Reference: Lindsey Belk - (512) 422-3144

• Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
• Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
• Assisted in inventory management, reducing waste and optimizing product usage.
• Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
• Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
• Prepared ice cream orders quickly while adhering to proper food safety guidelines.