Tristan Ruff

• Process sales, upgrades, and activations for mobile devices, accessories, and service plans, while consistently exceeding targets.
• Continuously complete training on T-Mobile's in-store experience, new technologies, and system updates to stay informed.
• Collaborate with T-Mobile team members across business, customer services, and other channels to ensure seamless operations.

FEDEX

• Loaded, scanned, and sorted packages efficiently, while ensuring safety and accuracy in handling and delivery tracking.
• Collaborated with team members to maintain clean, organized docks, and support smooth loading operations.
• Trained and mentored new hires on safety procedures, equipment use, and company protocols.
• Supported management by promoting team productivity and identifying process improvement.

• Sold ADT security systems to residential and commercial clients through detailed needs assessments.
• Developed operational procedures to maintain compliance with industry regulations and optimize efficiency.
• Managed budgets and performed cost analysis to ensure revenue maximization and financial accuracy.
• Collaborated with finance teams to align budgetary goals with operational strategies.

• Provided technical support for multimedia equipment (projectors, microphones, livestreams, video conferencing), ensuring smooth operations during events and classes.
• Diagnosed and resolved technical issues efficiently. Ahead of the official support chat, and trained users through workshops and hands-on guidance.
• Collaborated with event organizers and faculty to plan and execute multimedia needs for lectures and special events during the pandemic, and beyond.
• Managed inventory, scheduling, team meetings, and performance assessments.