Tristan Santor
Greenfield
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Senior Loan Officer
Keller Home Loans
09.2020 - Current
- Maximized approval rates for qualified applicants through diligent review of financial information and thorough assessment of risks.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new leads.
- Collaborated with other departments to promptly process loan applications.
Senior Home Lending Advisor
JPMorgan Chase
05.2016 - 09.2020
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
Regional Account Manager
Cellular Sales Verizon
01.2013 - 04.2016
- Generated leads through networking, cold calls and industry connections.
- Renegotiated contracts with expiring accounts to continue relationships with current company clients.
- Communicated by phone, email and traveled for face to face contact for hundreds of customer and business accounts.
- Designed and organized product packages for presentations and sold to clients.
- Achieved or exceeded company-defined sales quotas.
Education
BBA - Marketing
University of Kentucky
Lexington, KYSkills
- Application Preparation and Interviewing
- Attention to Detail
- Ethical Conduct Adherence
- Loan Origination Mastery
- Continuous Learning Commitment
- Cross-Selling and Negotiation of Terms
- Problem Solving Capabilities
- Customer Service Excellence and Relationship Nurturing
Timeline
Senior Loan Officer
Keller Home Loans
09.2020 - Current
Senior Home Lending Advisor
JPMorgan Chase
05.2016 - 09.2020
Regional Account Manager
Cellular Sales Verizon
01.2013 - 04.2016
BBA - Marketing
University of Kentucky