Tristan Kelley-Turner
Sacramento,CA
Summary
Driven professional with a proven track record at Chick-fil-A, enhancing customer satisfaction and team efficiency. Leveraged exceptional communication and problem-solving skills to exceed performance goals. Demonstrated adaptability by multitasking in high-volume settings, significantly contributing to increased sales revenue through strong work ethic and customer service excellence.
Overview
5
5
years of professional experience
Work History
Service Champion
Chick-fil-A
12.2022 - Current
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Greeted customers, answered questions and took orders.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Maintained counter areas in neat and clean fashion.
- Documented customer orders and conveyed special requests to kitchen staff.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
Sales Associate
Old Navy
07.2019 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
High School Diploma -
Monterey Trail High School
Elk Grove, CA05.2021
Skills
- Strong Work Ethic
- Exceptional communication
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Adaptability and Flexibility
Timeline
Service Champion
Chick-fil-A
12.2022 - Current
Sales Associate
Old Navy
07.2019 - 12.2022
High School Diploma -
Monterey Trail High School
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