Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tristan Williams

Oak Park,Il

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

3
3
years of professional experience

Work History

Carrier Sales Representative

Arrive Logistics
06.2022 - Current
  • Manage a book of business with 15+ carrier fleets with a range of 12-150 trucks in their arsenal.
  • Increasing load count volume to achieve managed goal of 9.5 LPD.
  • Averaging over 75+ outbound along with 120 minutes of talk time per day.
  • Ranked top 30 carrier Sales representative for volume moved within my tenure group of 100+
  • Promoted great customer satisfaction using relationship building skills, follow up and issue resolution.
  • Maintained and built relationships with customers by various communication forms to generate leads and close sales on contracted freight.
  • Awarded Rising Star Award.

Server

Olive Garden
10.2021 - 04.2022
  • Interacted with customers in a friendly and professional manner to cultivate an enjoyable dining experience
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, printing sales reports,and set up for incoming shift
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served upwards of six tables at a time
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Intern

BNA Logistics LLC
05.2021 - 08.2021
  • Organized and developed methods to make the company operate more efficiently
  • Communicated and engaged with various drivers about different business matters.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Science - Business Administration

Illinois State University
Normal, IL
05.2022

Skills

  • Sales Representative
  • Critical thinking and problem-solving
  • Attention to detail
  • Verbal and written communication and negotiation
  • Data analysis
  • Sales pitch development
  • Willingness to learn and grow

Affiliations

Iota Phi Theta Fraternity Incorporated

Timeline

Carrier Sales Representative

Arrive Logistics
06.2022 - Current

Server

Olive Garden
10.2021 - 04.2022

Intern

BNA Logistics LLC
05.2021 - 08.2021

Bachelor of Science - Business Administration

Illinois State University
Tristan Williams