Tristan Chase Inacay
Baltimore,MD
Summary
Dynamic server with a proven track record at Oak Crest Senior Living Community, excelling in guest engagement and team collaboration. Recognized for enhancing customer satisfaction through personalized service and effective complaint resolution. Skilled in food safety practices and menu presentation, fostering strong relationships that drive repeat business.
Overview
1
1
Certification
Work History
Server
Oak Crest Senior Living Community
10.2024 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Parkville High School
05-2025
Skills
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Food running
- Table bussing
- Food safety practices
- Guest seating
- Table setting
- Menu presentation
- Food delivery
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
Tagalog
Professional Working
English
Professional Working
French
Limited Working
Interests
- Playing Sports
- Fashion and Style
- Food Photography
- Electronics and Circuit Building
- Video Gaming
- Animal Care
- Team Sports
- Coding and Programming
- Video Game Design
- Digital Art and Animation
- Drawing and Painting
- Astrology
Timeline
Server
Oak Crest Senior Living Community
10.2024 - Current
Parkville High School
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