Tristan JOhn Viray
Staten Island,NY
Summary
- Highly organized Process Assistant with background in managing workflow, streamlining processes and maintaining documentation. Skilled at coordinating tasks, improving efficiency and implementing process improvements. Known for solid leadership skills, ability to work under pressure and prioritize tasks efficiently. Significant contributions include developing innovative strategies that optimize productivity and enhance operational effectiveness.
Dedicated warehouse professional with experience in managing all aspects of warehouse functions, including handling and shipping. Proven ability to proactively assess outbound shipments for quantity and quality conformance. Documented success in implementing checks at every step to ensure accuracy of packed orders. Experienced professional with four-plus years of proficiency in Microsoft Office applications. Skilled in enhancing document quality, analyzing data, creating compelling presentations, and maintaining organized communication. Experienced leader with four-plus years of managing over 130+ hourly associates. Skilled in strong communication, comprehensive training, data-driven decision-making, and boosting employee morale.
Overview
7
7
years of professional experience
Work History
Outbound Process Assistant Problem Solver
Amazon Fulfillment Centre and Service Provider
Rochester , NY
09.2023 - Current
- Identified and cleared CPTs by finding misplaced items using Rodeo and FC Research tools.
- Oversaw Hot Picks check-ins to optimize RTS logistics.
- Oversaw incoming shipments for efficient organization to prevent CPT.
- Checked in loose items for processing back to RTS logistics.
- 4+ years of Microsoft Office products and application experience.
- 3+ years of leadership experience, directly managing over 130+ hourly associates.
- Accumulated over 4 years of service within warehouse and distribution environments.
Outbound Process Assistant
Amazon Fulfillment Centre and Service Provider
Rochester, New York
09.2023 - Current
- Supervised Multi-item Sort & Pack operations for Amazon Fulfillment Engine, achieving completion of over 160,000 customer shipments per shift.
- Supervised more than 130 employees during regular fulfillment processes.
- Assigned associates to designated stations in AFE using Staffing Command Center (SCC).
- Providing a great associate experience by delivering GCAs, KIBANA, supporting, motivating, and reporting feedback on associate performance.
- Ensured team participation in Stand Ups, stretches ahead of SoS to promote safety.
- Acknowledged and appreciated coworker contributions.
- Trained associates in consistent safety practices.
- Supervise material flow, storage, and order fulfillment.
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
- Tracked ATS and labor hours.
- Assisting the floor as an associate resource, training associates, and verifying SOP compliance.
- Monitored and provided feedback to maintain high levels of associate performance.
- Engaged in initiatives for operational excellence in various capacities.
- Supervised a team of 130+ associates to ensure adherence to FC and safety standard work.
- Stepped into various production roles as required.
- Ensured comprehensive understanding of workflow.
- Ensured all SOP changes were current and effective.
- Maintained a clean and orderly work area.
- Ensured a secure and hazard-free work environment.
- Communicated all on-the-job injury incidents quickly to Area Manager.
- Promoted safety culture with Area Managers in AFE and Outbound Department.
- Coordinated with various departments to ensure positive client experiences.
- 4+ years of Microsoft Office products and application experience.
- 3+ years of leadership experience, directly managing over 130+ hourly associates.
- Accumulated over 4 years of service within warehouse and distribution environments.
Process Guide
Amazon Fulfillment Centre and Service Provider
Staten Island, NY
01.2021 - 09.2023
- Ensured timely resolution of Pack & Sort andon alerts.
- Upheld clean work environment per 5S principles throughout daily operations.
- Assumed role of Process Assistant in their absence, achieving superior results.
- Supporting PA and AM of a department by contributing to labor allocation, leading, and ensuring all associates are properly archiving the required tasks.
- Managed workflow and achieved daily production targets.
- Supported Area Managers and Process Assistants in fostering safety culture.
Learning Ambassador
Amazon Fulfillment Centre and Service Provider
Staten Island, NY
08.2020 - 09.2023
- Delivered comprehensive onboarding training that enhanced associate engagement.
- Ensured associates met safety, quality and performance benchmarks.
Fulfillment Associate
Amazon Fulfillment Centre and Service Provider
Staten Island, New York
03.2020 - 08.2020
- Prepared orders accurately for customers.
- Provided high levels of customer contentment.
AIS Technician
American Info Systems
Iselin, New Jersey
09.2019 - 01.2020
- Enhanced response efficiency of support system.
- Managed procurement of equipment.
Retail-Stockroom Associate
Primark
Staten Island, New York
03.2018 - 06.2019
- Delivered high-quality service to customers.
- Upheld exemplary store appearance and display standards.
- Maintained accurate price labels for products.
- Assisted customers with purchases and fitting room needs.
Host
Applebees Expressway
Staten Island, New York
08.2017 - 02.2018
- Directed visitors upon arrival.
- Delivered exceptional customer support.
Education
Merit Diploma - Sports Management
Susan E. Wagner High School
Staten Island, New York06.2015
Some College (No Degree) - Logistics Supply Chain Management
College of Staten Island
Staten Island, New YorkSkills
- Advanced Microsoft Word
- Experienced with Google Docs
- Computer literacy/technological
- Customer Focus
- Accurate Data Entry
- Clear Verbal Communication
- Interpersonal
- Problem-solving
- Flexibility
- Learning aptitude
- Collaborative Teamwork
- Proactive Problem Solving
- Organizational Strategy Development
- Physical stamina
- Attention to detail
- Speed
- Literacy and numeracy
- Health and safety management
- Hand tools
- Power tools
- Saws
- Drills
- Wrenches
References
- Benjamin Uhlmann, ROC1 Leadership, Operations Manager, buhlmann@amazon.com
- Agnieszka Konieczny, former JFK8 leadership, area manager II, agnkonie@amazon.com
Community Service
Seaview Rehabilitation Center, Church Patient Handler, 10/01/18, 11/30/18, 460 Brielle Avenue, Staten Island, New York, 10314
Languages
English
Full Professional
Tagalog
Professional
Timeline
Outbound Process Assistant Problem Solver
Amazon Fulfillment Centre and Service Provider
09.2023 - Current
Outbound Process Assistant
Amazon Fulfillment Centre and Service Provider
09.2023 - Current
Process Guide
Amazon Fulfillment Centre and Service Provider
01.2021 - 09.2023
Learning Ambassador
Amazon Fulfillment Centre and Service Provider
08.2020 - 09.2023
Fulfillment Associate
Amazon Fulfillment Centre and Service Provider
03.2020 - 08.2020
AIS Technician
American Info Systems
09.2019 - 01.2020
Retail-Stockroom Associate
Primark
03.2018 - 06.2019
Host
Applebees Expressway
08.2017 - 02.2018
Merit Diploma - Sports Management
Susan E. Wagner High School
Some College (No Degree) - Logistics Supply Chain Management
College of Staten Island
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