Tristan Trueblood
Lincoln Park,MI
Summary
Hardworking, fast-learner whose desire is to continue to learn and evolve. Well versed in customer service and sales oriented positions. This history of work proves a hands on work environment, however having been exposed to helpful insight and tips derived from the sales end of a few different fields gives an interesting perspective to that customer service and also to problem solving skills over a wide array.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Waiter
Waterfront
Wyandotte, MI
06.2021 - Current
- Handled roughly 10 customer complaints per shift professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, while debriefing and familiarizing them
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Kept track of inventory before, during, and after shift
- Bussed and reset tables continuously to keep dining room and work areas clean.
- Supervised server staff of 5 or more and simultaneously served personal section of tables.
- Trained staff members on use of POS system.
- Collaborated with chefs on menu changes, staffing needs and ways to improve overall restaurant functionality.
- Stayed up-to-date on menu changes to help customers make food choices.
Non-Emergency Vehicle Driver
Lifeline Ambulance
Lincoln Park, MI
06.2021 - 04.2022
- Worked as source of transportation for average of 10-14 patients daily whom could not get themselves to their destination
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Aided patients and peoples in their times of need and or confusion
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Obtained customer signatures to complete and process paperwork.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Solar Panel Installer
Solar Solutions Of America
Royal Oak, MI
05.2020 - 11.2020
- Decided on wire runs for optimal peak performance
- Spoke with customers first hand when ran into problems and presented potential problem solving changes to originally planned system
- Involved directly in choosing of materials needed to complete job
- Was called upon in certain situations to give input on what would be preferred to complete certain jobs
- Configured PV systems based on site conditions and customers needs and expectations.
- Demonstrated system functionality performance in start-up, shut-down, normal operation and emergency shut-down processes.
- Dedicated personal time off to educate myself on standards and codes of solar panel installation
- Completed installations/inspections on both commercial/residential for roughly 4-5 monthly clients
Solar Panel Installer
Michigan Solar Solutions
Wixom, MI
08.2018 - 01.2019
- Checked electrical installation for proper wiring, polarity, grounding and integrity of terminations.
- Used drawings, schematics and instructions to properly install PV systems in accordance with codes and standards.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Determined appropriate sizes, ratings and locations for system overcurrent devices, disconnect devices and grounding equipment.
- Configured PV systems based on site conditions and customers needs and expectations.
- Applied weather sealing to array, building or support mechanisms.
- Tested system wiring layouts, grounds and terminations to finalize installations.
Solar Panel Installer
Power Home Solar
Sterling Heights, MI
04.2016 - 03.2017
- First ever exposure to solar panel industry and quickly became lead of solar installation crew
- Gained experience on both sides of solar installation field; (panels and electrical)
- Learned how to commence job involving schematic planning and choosing materials, to finishing job by testing array, wire runs, and analyzing optimizer proficiency
- Answered customer questions and gave countless explanations to help client better understand their purchase
- Overcame hiccups and inevitable problems in setting of unknown and unanticipated factors
Education
High School Diploma -
Southgate Anderson High School
Southgate, MI06.2015
Skills
- High Energy and Stamina
- Team Player
- Customer Service and Rapport
- Verbal and Written Communication
- Upselling and Cross Selling
- Staff Training
- Inventory Management
- Adaptable and Flexible
Certification
- Certified Basic-EMT license holder, Lifeline Ambulance - Current
Timeline
Head Waiter
Waterfront
06.2021 - Current
Non-Emergency Vehicle Driver
Lifeline Ambulance
06.2021 - 04.2022
Solar Panel Installer
Solar Solutions Of America
05.2020 - 11.2020
Solar Panel Installer
Michigan Solar Solutions
08.2018 - 01.2019
Solar Panel Installer
Power Home Solar
04.2016 - 03.2017
High School Diploma -
Southgate Anderson High School
- Certified Basic-EMT license holder, Lifeline Ambulance - Current
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