Brooke Stewart
Palm City
Summary
Dynamic and personable professional with a proven track record at Waterfront, excelling in customer service and appointment management. Adept at resolving issues swiftly while maintaining a welcoming environment. Strong attention to detail and effective communication skills drive positive customer experiences and foster repeat business.
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with any and all needs upon checking in and check out.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Waterfront
02.2025 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Front Desk Receptionist
Horse and Hound Feed Store
02.2024 - 02.2025
- Greeted guests at front desk and engaged in pleasant conversations.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected all payments and scheduled all deliveries.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained organized and clean front store area to create professional and welcoming environment for visitors and employees.
Education
License - Esthetician And Electrologist
Hollywood Institue of Beauty
West Palm Beach, FL11-2025
High School Diploma -
South Fork High School
Stuart, FL05-2025
Skills
- Appointment confirmation
- Customer assistance and interaction
- Client communication
- Customer service
- Calendar management
- Inventory control
- Scheduling appointments
- Phone etiquette
- Payment handling
- Attention to detail
- Outgoing personality
- Product sales
Certification
- Certified Barbicide
Timeline
Restaurant Hostess
Waterfront
02.2025 - Current
Front Desk Receptionist
Horse and Hound Feed Store
02.2024 - 02.2025
License - Esthetician And Electrologist
Hollywood Institue of Beauty
High School Diploma -
South Fork High School
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