Tristen Gregory
Wentzville,MO
Summary
Motivated Waitress with engaging, positive personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Adaptable and eager to learn with future employers.
Overview
2
2
years of professional experience
Work History
Server/Waitress
Arrow Senior Living (Boulevard Senior Living)
Wentzville, MO
07.2021 - Current
- Arranged and prepared tables for over 100 residents to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with all residents
- Bussed and reset 30+ tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved guest and employee complaints to maintain complete resident satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Inspected dishes and utensils for cleanliness before all 3 meals.
Server/Waitress
Delmar Gardens Of O'Fallon
Wentzville, MO
08.2020 - 07.2021
- Arranged and prepared tables for residents to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with all resident.
- Used slow periods to restock supplies, ice, trays and delivery bags..
- Bussed and reset 40+ tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete resident satisfaction and workforce effectiveness.
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed 25+ orders and sent to kitchen employees for preparation during meals.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Timberland High School
Wentzville, MO05.2022
Skills
- Team Player
- Conflict and Complaint Resolution
- Warm and Friendly
- Cool Under Pressure
- Patron Experiences
- Guest Satisfaction
- Guest Accommodations
- Courteous Phone Demeanor
- Patron Engagement
Quote
I skate to where the puck is going to be, not to where it has been.
Michael Jordan
Timeline
Server/Waitress
Arrow Senior Living (Boulevard Senior Living)
07.2021 - Current
Server/Waitress
Delmar Gardens Of O'Fallon
08.2020 - 07.2021
High School Diploma -
Timberland High School
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