Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
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Tristen Montana

Tristen Montana

San Francisco

Summary

Results-driven Operations Supervisor with expertise in crisis management, team coordination, and problem solving. Proven ability to enhance operational efficiency and guide teams through complex scenarios.

Overview

7
7
years of professional experience
7
7

Years of leadership and success

Work History

Operations Supervisor

Capstone Security Inc.
Bay Area
09.2024 - Current
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Directing daily operations, including scheduling personnel, objective assignment, all field operations, creating standard operating procedures, individual contract post orders and company-wide policy, hiring and recruiting, personnel management, client management, and crisis management.
  • Led executive protection and residential security team operations.
  • Guided employees in navigating complex scenarios to enhance team performance in various environments.
  • Led armed security teams in daily operations, ensuring efficiency and productivity were maintained at optimal levels.

Executive Protection Specialist

Contractor
, California
11.2022 - Current
  • Executed comprehensive executive protection operations for high-net-worth individuals, ensuring safety across residential, corporate, and public environments through proactive threat mitigation and strategic planning.
  • Conducted detailed advance work, including site assessments, route planning, and vulnerability analysis to identify and neutralize potential risks prior to movement or events.
  • Maintained constant situational awareness and operational readiness, adapting security posture in real-time based on evolving threats, environmental factors, and intelligence.
    Coordinated protective movements utilizing secure transportation strategies, contingency routing, and defensive driving techniques in high-activity urban and remote environments.
  • Led and operated within protective teams, demonstrating command presence, clear communication, and decisive leadership during routine operations and high-stress incidents.
  • Developed and implemented protective intelligence strategies, gathering and analyzing information to support informed decision-making and risk reduction.
  • Established and enforced security protocols for residences, workplaces, and travel, ensuring layered security and controlled access at all times.
  • Liaised with law enforcement, private stakeholders, and internal teams to ensure seamless operations and rapid response capabilities.
  • Applied advanced de-escalation techniques and conflict management skills to resolve potential threats while maintaining professionalism and discretion.
  • Produced detailed incident reports, after-action reviews, and operational documentation to support accountability, continuous improvement, and legal compliance.
  • Maintained strict confidentiality and professionalism while operating in sensitive environments involving high-profile clients and private information.

Operations Supervisor

Armorous
Bay Area
10.2022 - 09.2024
  • Led team of 270+ in daily operations, ensuring operations succeeded at optimal levels. Providing leadership, insight and mentoring to employees ensuring team success.
  • Managed daily operations, including scheduling personnel, assigning objectives, and client management
  • Led armed security and executive protection operations in Oakland, CA and the East-Bay area, Sonoma County and The North-Bay Area, Mendocino County and Northern California, and the San Francisco Bay Areas.

Inmate and Prisoner Custody Operations

Contractor
Northern California
11.2022 - 08.2024
  • Maintained armed custody and continuous supervision of inmates in hospitals, emergency departments, and psychiatric units
  • Executed lawful restraint procedures, including handcuffing, chaining, and securing inmates, ensuring compliance with agency policies and safety standards.
  • Operated in unpredictable environments, including behavioral health units and psychiatric wards, applying advanced de-escalation techniques to manage combative or unstable individuals.
  • Coordinated closely with medical staff to facilitate safe and efficient treatment while maintaining security integrity and minimizing disruption to healthcare operations.
  • Prevented escape attempts, contraband introduction, and security breaches, conducted controlled movement procedures, and adherence to strict protocols.
  • Responded decisively to medical emergencies, behavioral escalations, and critical incidents, ensuring the safety of staff, patients, and inmates.
  • Maintained detailed logs, incident reports, and communication with supervising agencies, ensuring transparency, accuracy, and legal compliance.
  • Demonstrated command presence, professionalism, and sound judgment while operating cooperatively with medical staff and law enforcement.
  • Ensuring safety levels mix with medical necessity and patient rights.

Regional and Site Security Supervisor

Adventist Health
Mendocino County
11.2019 - 03.2021
  • Directed operations for 3 healthcare facilities, including hospitals, emergency rooms, and mental health facilities.
  • Ensuring secure custody of behavioral health, combative, and psychiatric patients in emergency rooms, trauma units, intensive care units, and mental health units.
  • Coordinated air-ambulance and ambulance patient transfers to ensure timely care.
  • Problem Solving, de-escalation, safety focused entry plans for patient restraint and workplace violence reduction.
  • Supported individuals in traumatic and life-threatening situations, facilitating access to life-saving medical treatment.
  • Provided CPR and first aid support.

Education

California Laws and Regulations -

CalSaga University
Sacramento

High School Diploma -

San Hedrin High School
Willits, CA

Skills

  • Operations leadership
  • Emergency response planning
  • Crisis management
  • Risk assessment
  • Team coordination
  • Personnel management
  • Client management
  • Operating procedures
  • Software proficiency
  • Problem solving
  • Effective communication
  • Interpersonal Skills
  • Leadership - 7 Years
  • Emergency Directory

Software

Microsoft Office

Security Technologies and Interfaces

Google Software

Design technologies

Map Creation Technolgies

Security Technology Hardware and Software Skills

Overall Software and Technology Proficiency

Certification

  • Exposed Firearms Permit
  • CPR/Basic First Aid
  • Tear Gas and OC Spray
  • Baton License and Training
  • Behavioral and Psychiatric Health Training Certification
  • De-Escalation Techniques Training Certification
  • Workplace Violence Prevention
  • Powers to Arrest Training
  • Use of Force Training
  • Advanced Firearms Handling Training
  • Defensive Tactics

Timeline

Operations Supervisor

Capstone Security Inc.
09.2024 - Current

Executive Protection Specialist

Contractor
11.2022 - Current

Inmate and Prisoner Custody Operations

Contractor
11.2022 - 08.2024

Operations Supervisor

Armorous
10.2022 - 09.2024

Regional and Site Security Supervisor

Adventist Health
11.2019 - 03.2021

California Laws and Regulations -

CalSaga University

High School Diploma -

San Hedrin High School
Tristen Montana