Tristian Wilt
Prospect,OH
Summary
Accomplished Service Technician with a proven track record at Walmart, adept in installation and repair, and exceptional customer service. Excelled in diagnosing operational issues and enhancing customer satisfaction through professional service options. Skilled in preventive maintenance and relationship building, contributing to a significant improvement in service efficiency and customer loyalty.
Overview
7
7
years of professional experience
Work History
Service Technician
Walmart
02.2024 - 01.2025
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers. replace and repair customer tires. also conducted routine oil changes.
Mechanic
Waldo Tire and Automotive
09.2023 - 02.2024
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Service Technician
Walmart
12.2018 - 09.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards. also replace and repair tires and conduct routine oil changes.
Key Holder
Dollar General
02.2018 - 12.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
High School Diploma -
Kathleen High School
Lakeland, FL07-2017
ASE Certification - Auto Body And Collison
Traviss Career Center
Lakeland, FL07-2017
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Relationship building
- Order fulfillment
- Data entry
- Critical thinking
- Payment processing
- Appointment scheduling
- Order processing
- Team development
Timeline
Service Technician
Walmart
02.2024 - 01.2025
Mechanic
Waldo Tire and Automotive
09.2023 - 02.2024
Service Technician
Walmart
12.2018 - 09.2023
Key Holder
Dollar General
02.2018 - 12.2018
High School Diploma -
Kathleen High School
ASE Certification - Auto Body And Collison
Traviss Career Center
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