Tristin Alexander
Conroe,TX
Summary
With experience in managing high-stress and traumatic situations, this compassionate Case Manager is dedicated to achieving desired outcomes for clients. Possessing excellent problem-solving, conflict resolution, and communication abilities, they can navigate complex cases with ease. Their enthusiasm, tenacity, and initiative consistently drive them to surpass performance goals and deliver the best possible results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manager
YES to YOUTH - Montgomery County Youth Services
09.2023 - Current
- Facilitates care coordination with other service providers to identify additional resources and support
- Responsible for providing crisis intervention and case management for residents at least weekly and other times as needed
- Organize and conduct life skills classes, group activities for residents weekly
- Meet with residents weekly for case management, goal setting, life skills teaching, etc
- Act as education decision maker for youth at school- enroll youth in school, attend ARD meetings, school conferences, and maintain contact with school administration
- Organize various educational, cultural and recreational activities to promote and encourage cultural awareness, education, health, fun and leisure
- Responsible for working flexible schedule hours including weekend and evening shifts to accommodate the resident’s schedules
- Actively participate in on-call rotation
- Perform all duties related to the job as assigned by the director and/or manager
Administrative Assistant
YES to YOUTH - Montgomery County Youth Services
03.2023 - 09.2023
- Ensure all board information and reports are up to date and correct
- Provide assistance to managers and senior-level officers as needed
- Prepare and complete forms, reports, and other correspondence
- Compile research on cost, vendors or ordering of supplies
- Making copies, assist in managing files
- Manage and order office supplies
- Handle travel arrangements for organization sponsored training/conferences
- Perform clerical duties, such as filing, answering phone calls and responding to emails
- Back up for Program Assistants
Lead Residential Advisor
YES To YOUTH – Bridgeway Shelter
08.2021 - 03.2023
- Responsible for supervising and interacting with residents while maintaining appropriate boundaries, communication, consistency, flexibility and compassion
- Oversee smooth functioning of the house, transport residents, monitor resident activities and whereabouts, and respond to resident needs during scheduled shift
- Assist residents with goals and daily living activities
Children’s Activities Coordinator
Montgomery County Womens Center
11.2020 - 08.2021
- Create activity plans for the children while they are under my care
- Keep up with the sanitizing of the rooms
- Assist with needed paperwork
- Assist with Reception duties
Detention Officer
The Geo Group
03.2019 - 12.2019
- Maintained the custody and control of detainees
- Made rounds at specified intervals and conducted head counts and roll calls
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Built solid relationships with staff and residents to help keep the institution safe and secure
Childcare Manager
Adventure Kids Playcare
02.2017 - 09.2019
- Built constructive and open relationships with families with forthright yet friendly communication
- Communicated with children in developmentally appropriate way
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
- Monitored and enforced adequate supply and material inventory
- Proven ability to direct and lead staff in an energetic environment
Detention Officer
Denton County Sheriff's Office
11.2015 - 08.2017
- Maintained the custody and control of inmates
- Completed intake paperwork, fingerprints and searches
- Made rounds at specified intervals and conducted head counts and roll calls
- Booked new inmates into facility and processed inmates for release
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Built solid relationships with staff and residents to help keep the institution safe and secure
Education
Master's degree - Social Work
Walden University
Bachelor of Science - Victim Studies
Sam Houston State University
Huntsville, TX01.2022
Associate of Science - Criminal Justice
North Central Texas College
Corinth, TX01.2016
High School Diploma -
The Colony High School
The Colony, TX01.2014
Skills
- Team Oriented
- Self-Motivated
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Documentation And Reporting
- Relationship Building
- Conflict Resolution
- Crisis Intervention
- Written and verbal communication
- Time Management
Certification
- First Aid Certification
- CPR Certification
- Food Handler Certification
- CPI Certification
Timeline
Case Manager
YES to YOUTH - Montgomery County Youth Services
09.2023 - Current
Administrative Assistant
YES to YOUTH - Montgomery County Youth Services
03.2023 - 09.2023
Lead Residential Advisor
YES To YOUTH – Bridgeway Shelter
08.2021 - 03.2023
Children’s Activities Coordinator
Montgomery County Womens Center
11.2020 - 08.2021
Detention Officer
The Geo Group
03.2019 - 12.2019
Childcare Manager
Adventure Kids Playcare
02.2017 - 09.2019
Detention Officer
Denton County Sheriff's Office
11.2015 - 08.2017
Bachelor of Science - Victim Studies
Sam Houston State University
Associate of Science - Criminal Justice
North Central Texas College
High School Diploma -
The Colony High School
- First Aid Certification
- CPR Certification
- Food Handler Certification
- CPI Certification
Master's degree - Social Work
Walden University
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