Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Tristin McIntyre

San Diego,CA

Summary

Network and information systems specialist leveraging 4+ years of proven experience troubleshooting and managing US Navy enterprise-level networks, servicing over 2700 users daily. Solid background in installing, configuring, and supporting network and internal systems. Verified operations and traced faults with skilled testing and troubleshooting. Thrives under pressure to keep systems optimized and contribute to company success. Considered hardworking, ethical, and detail-oriented. Willing to take on any task to support the team and help the business succeed. Offers vital leadership skills and technical abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Information Technician

United States Navy
02.2021 - Current
  • Performed installation, configuration, administration, and repair of systems within the Command, Control, Communications, Computers, Collaboration, and Intelligence (CSI) environment architecture to include 206 connected information systems through two different software and hardware versions on CANES Hardware version 1.2/Software version 3 networks.
  • Led the way in hands-on training of operations and troubleshooting procedures such as network outage troubleshooting. Used to working 12hr - 48hr+ shifts and being on call, coming in at anytime of day to maintain network stability or assist in repair.
  • Creating proper training documentation - Made personal and professional training documents to keep track of network and equipment status, making catching network troubles early the new norm.
  • Experience working with Microsoft, Linux, VMware, and environments; 800+ man hours performing corrective systems repairs on faulted systems. Consolidated Afloat Network and Enterprise Services CANES, Theater Medical Information Program TMIP, Naval Tactical Command Support System NTCSS.
  • Administered 23 physical servers and 264 virtual servers, along with 3200 network devices, including laptops, desktops, printers, Cisco VOIP Telephones/Video-Conferencing devices, routers, switches, storage devices, firewalls, wireless access points, all connected via single/multi-mode fiber optics, copper Cat5e, or wireless connectivity.

Education

High School Diploma -

North Central Texas College
Gainesville, TX

Skills

  • Customer Support
  • Wireless Networking
  • Hardware Installation
  • IT Documentation
  • System Configuration
  • Server maintenance
  • Linux Technician
  • Mobile Device Management
  • Network Administration
  • Layer-2/3 protocols
  • LAN switching technologies
  • IP Addressing and Subnetting

Accomplishments

  • Awarded Navy and Marine Corps Achievement Medal - Upgrade of 1,726 workstations, significantly enhacing the cybersecurity posture of the ship, restored the Theater Medical Information Program TMIP server, averting a category two casualty report and maintaining medical record accuracy.
  • Awarded Flag Letter of Commendation - Rebuilt Theater Medical Information Program TMIP server, after discovering a critical maintenance error, resulting in the restoration of 2,700 sailors medical information.

Certification

  • Comptia Security+ Certified February 21, 2023
  • 737A Naval Tactical Command Support System (NTCSS) II Manager

Timeline

Information Technician

United States Navy
02.2021 - Current

High School Diploma -

North Central Texas College

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Tristin McIntyre