Tristin Osborne
Results-driven retail leader with a proven history of building high-performing teams, driving operational excellence, and delivering exceptional customer experiences. With progressive leadership experience at Lowe’s and Discount Tire, I have successfully led diverse teams, developed top talent, and consistently achieved business objectives in fast-paced, customer-focused environments. Recognized for my ability to inspire and develop others, I excel at creating a culture of accountability, engagement, and continuous improvement. My expertise includes team leadership, talent development, customer relationship management, strategic problem-solving, and operational execution. I am passionate about empowering teams to exceed expectations while delivering measurable results that drive organizational success. Known for my strong communication skills, adaptability, and commitment to excellence, I thrive in challenging environments where leadership, innovation, and customer focus are essential. I am committed to continuous growth and am always seeking opportunities to make a lasting impact through servant leadership, operational excellence, and the development of future leaders. Willing to relocate: Anywhere
Work History
Assistant Store Manager
3 Years 2 Months- Achieved strong sales performance as Millwork Sales Specialist for 3 months by applying product knowledge and customer service skills
- Earned promotion to Department Supervisor after 3 months by demonstrating leadership and exceeding department goals
- Advanced to Assistant Store Manager and have maintained this role by leading teams and driving operational success
- Interview, Hire and Recruit new employees on a regular basis as an Assistant Store Manager
- Build and Develop talent throughout Department and Store. Managing over 120 employees.
- Drive Sales and Metrics to meet weekly, montly and quarterly sales goals.
- Merchandise store in order to drive incremental sales.
- Hold staff meetings
- Drive store engagement to ensure we maintain a healthy standard with our employees to drive continued results and performance.
Senior Assistant Store Manager
7 Years 8 Months- Advanced through roles from Tire Technician to Senior Assistant Store Manager by consistently exceeding performance expectations
- Coached and mentored employees, improving team productivity and staff development
- Built strong customer relationships by providing exceptional service and handling neutral and negative surveys effectively
- Maintained a clean and organized work area to ensure safety and efficiency
- Increased customer satisfaction by communicating vehicle needs and setting appointments efficiently
Go Karts Supervisor
1 Year 4 Months- Supervised Laser Tag and Go Karts operations, ensuring safety and positive guest experiences
- Handled and resolved customer inquiries to enhance satisfaction
- Maintained a clean area at all times to uphold company standards
- Repaired and handled broken objects to minimize downtime and maintain equipment
- Delivered excellent customer service, contributing to repeat business
Fry Cook
1 Year 1 Month- Operated as Grill Cook, preparing food efficiently to meet customer demand
- Maintained a detailed, stocked station to ensure smooth kitchen operations
- Cleaned and prepared station to meet health and safety standards
- Assisted other employees to meet deadlines and support team success