Tristin Pauley
Culloden,WV
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Sleepy Hollow Golf Club
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server
Adelphia Restaurant
09.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
Private Babysitter
Catherine Calloway
02.2019 - 07.2022
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Helped children complete homework assignments and school projects.
Salesperson
Platos's Closet
07.2020 - 03.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Customer Service Bagger
Kroger
03.2019 - 01.2020
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Assisted with maintaining clean and organized store appearance.
- Assisted customers by escorting and placing grocery bags in vehicles.
Education
WV Real Estate License - Real Estate
Spruce School of Real Estate
Charleston, WV11.2023
Capital High School, WV
05.2022
Skills
- Cash Handling
- Sales Expertise
- Guest Relations Management
- Hospitality Service Expertise
- Attention to Detail
- Strong Work Ethic
- Multitasking Abilities
- Exceptional Customer Service
- Positive Attitude
- Organizational Skills
- Effective Communication
Certification
- First Aid/CPR Certified
Timeline
Server
Sleepy Hollow Golf Club
06.2023 - Current
Server
Adelphia Restaurant
09.2022 - 06.2023
Salesperson
Platos's Closet
07.2020 - 03.2021
Customer Service Bagger
Kroger
03.2019 - 01.2020
Private Babysitter
Catherine Calloway
02.2019 - 07.2022
WV Real Estate License - Real Estate
Spruce School of Real Estate
Capital High School, WV
- First Aid/CPR Certified
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