Experienced overnight team lead and department manager with strengths in shift leadership, customer service, inventory control, and safety compliance. Known for accurate cash handling, staff training, and smooth daily operations.
Work History
Overnight Team Lead
3 Years 11 Months
Maverik Gas Station | Rogersville, MO | 12.2022 - Current
Trained overnight staff on customer service and safety practices.
Supervised cashier duties, register accuracy, and cash handling procedures.
Handled customer questions and resolved store issues with professionalism.
Performed daily audits of equipment and facilities, ensuring proper maintenance is performed.
Restocked beverages, snacks, and merchandise across sales floor displays.
Cleaned fuel areas, restrooms, and common spaces to store standards.
Department Head Manager
7 Years 2 Months
Apple Market | Rogersville, Missouri | 10.2016 - 12.2023
Managed daily department operations at Apple Market grocery location.
Supervised team schedules, coverage, and shift assignments.
Trained associates on store policies, service standards, and safety.
Monitored inventory levels and ordered department merchandise.
Maintained product displays, pricing, and merchandising standards.
Resolved customer issues with prompt, professional service.
Coordinated stock rotation, receiving, and backroom organization.