Tristine Vu
Garden Grove,CA
Summary
Detailed Client Service Associate known for having great organizational skills. Always open and looking forward to learning new things. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Office Manager
Advanced Acrylics
Orange
05.2020 - 10.2023
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed office inventory and placed new supply orders.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Server
The Boiling Crab
Costa Mesa
03.2016 - 11.2019
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
La Quinta High School
Westminster, CA06-2015
Skills
- Inventory Control
- Customer Service
- Organizational Skills
- Data Entry
- Quality Assurance
- Responsible
Timeline
Office Manager
Advanced Acrylics
05.2020 - 10.2023
Server
The Boiling Crab
03.2016 - 11.2019
High School Diploma -
La Quinta High School
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