Proven multitasker and customer service expert, I excelled at Stafford House Provisions by enhancing guest satisfaction and streamlining dining experiences. Skilled in greeting guests with warmth and managing reservations efficiently, I also demonstrated empathy in childcare, fostering a nurturing environment. My detail-oriented approach and effective collaboration have consistently improved service standards and operational efficiency.
Overview
1
1
year of professional experience
Work History
Hostess, Server Assistant, Dishwasher
Stafford House Provisions
07.2024 - Current
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Answered phone calls to take orders, give information and document reservations.
Completed daily side work and opening and closing duties without fail.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Babysitter
Jessica Gissler
12.2023 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Taught children to organize toys, wash hands, and share by leading by example.
Education
High School Diploma -
Pottsboro High School
Pottsboro
05-2025
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Cleaning and sanitation
Greeting guests
Efficient collaboration
Detail-oriented
Interactive communication skills
Guest engagement
Interests
Gym Workouts
Strategy Games
Volunteering
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Baking
Watching Movies and TV Shows
DIY and Home Improvement
Team Sports
Stand-up Paddleboarding (SUP)
Timeline
Hostess, Server Assistant, Dishwasher
Stafford House Provisions
07.2024 - Current
Babysitter
Jessica Gissler
12.2023 - Current
High School Diploma -
Pottsboro High School
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