Trixie Despenas
Harlan,IA
Summary
Compassionate Direct Support Staff Member known for highly productive and efficient task completion. Possess specialized skills in behavior management, personalized care plans, and crisis intervention. Excel in empathy, communication, and teamwork to enhance client support and satisfaction.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Direct support staff
Crest Services
Harlan, CA
10.2022 - Current
- Assisted individuals with daily living activities and personal care needs.
- Facilitated communication between clients and support staff effectively.
- Implemented behavior management strategies to promote positive interactions.
- Developed positive relationships to foster trust and communication.
Charge Nurse
Griswold Special Care
Griswold, Iowa
03.2020 - 03.2022
- Managed daily nursing operations for patient care and support.
- Coordinated patient assessments and developed individualized care plans.
- Supervised nursing staff to ensure adherence to best practices.
- Trained new nurses on protocols and procedures for patient safety.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Developed positive relationships to foster trust and communication.
- Assisted individuals with daily living activities and personal care needs.
- Documented client progress and reported changes to the care team.
- Engaged clients in recreational activities to promote social interaction.
- Maintained a safe and clean environment for clients at all times.
- Provided transportation and support during community outings and appointments.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Education
Associate of Applied Science - Nursing
NIACC
Mason City, IA 01.2004 - 06.2006
Skills
- Daily living assistance
- Behavior management
- Client communication
- Recreational activities
- Compassionate client care
- Safety awareness
- First aid and safety
- Patient care
Timeline
Direct support staff
Crest Services
10.2022 - Current
Charge Nurse
Griswold Special Care
03.2020 - 03.2022
Associate of Applied Science - Nursing
NIACC
01.2004 - 06.2006