Trixie Edwards
Huntersville,NC
Summary
Knowledgeable Notary Public with an honest reputation and 9 years' of mortgage origination experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.
Overview
29
29
years of professional experience
Work History
Certified Notary Public/Certified Notary Signing Agent
FCO Notary Signing Services
Huntersville, NC
06.2021 - Current
- Generated reports, uploaded documents into digital storage and prepared client case affidavits.
- Checked documents and identifying credentials for all parties.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Looked for signs of fraud or coercion and refused notarization.
- Administered oath to document signers to obtain affirmation of truth.
- Updated journal with names and dates for permanent record.
- Supported timely and accurate administrative task completion.
- Managed digital databases and physical file systems.
- Met with clients in private home environment to witness signings.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Advised regarding delays and special circumstances.
- Increased customer service success rates by quickly resolving issues
- Collaborated with vendors to orchestrate efficient shipments of Mortgage products to more than 50% weekly customers
- Met with clients in residential environment to witness signings
- Produced accurate signed and notarized documentation and organized resources to smoothly execute changes
- Collaborated with vendors to orchestrate efficient shipments of loan products to more than 15 weekly customers
- Assisted in proper processing of up to 39 bookings monthly, encompassing multiple representatives
Logistics Coordinator
First Choice One Companies Improvement Services
Charlotte, NC
01.2012 - Current
- Office: 980.299.3019
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Managed system support functions to set priorities and service levels expectations.
- Verified accurate account invoicing through collaboration with accounting department.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Mortgage Originator Assistant
Mortgage Consultants And Financial
Minneapolis, MN
09.2004 - 08.2013
- Reviewed loan files and updated to match current standards.
- Worked with underwriters to fix application problems and resolve issues.
- Explained different types of loans pertaining to client situations.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Achieved record-low delinquency ratios and 70% sales recovery rate.
Researcher & Development Officer/Director of Logistics
FCOC CONTRACTING
Charlotte, NC
08.2008 - 08.2012
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Streamlined research processes to meet tight deadlines for multiple projects.
- Used Shopify and Facebook information to model trends in E-commerce and prepare reports.
- Completed testing projects by deadline and under budget for company-wide initiatives.
- Led research team of 4 on e-commerce projects and successfully met key milestones
Salon Owner/Operator Manager
FCO COMPANIES LLC
9124 Providence Road South, Waxhaw
02.2004 - 02.2008
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Directed staff and managed annual capital budget.
- Onboarded new employees with training and new hire documentation.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Managed 50 calls per day
Education
Certification - Notary Public
National Notary Association
Charlotte, NC07.2021
Certification - Notary Loan Signing Agent
Central Piedmont Community College
Huntersville, NC07.2021
Associate of Science - Vocational-Technical Education
Rochester Community And Technical College
Rochester, MN07.1998
Associate of Arts - Technology And Industrial Arts Education
Aveda Institute- Minneapolis
MN06.1997
Associate of Arts - Cosmetology Education
Minneapolis Community And Technical College
Minneapolis, MN08.1994
Skills
- Business administration
- Documentation skills
- Document review
- Recordkeeping abilities
- Proficient in Microsoft Office
- Google Workspace
- Sorting and labeling
- Accounting familiarity
- Multi-line phone proficiency
Timeline
Certified Notary Public/Certified Notary Signing Agent
FCO Notary Signing Services
06.2021 - Current
Logistics Coordinator
First Choice One Companies Improvement Services
01.2012 - Current
Researcher & Development Officer/Director of Logistics
FCOC CONTRACTING
08.2008 - 08.2012
Mortgage Originator Assistant
Mortgage Consultants And Financial
09.2004 - 08.2013
Salon Owner/Operator Manager
FCO COMPANIES LLC
02.2004 - 02.2008
Certification - Notary Public
National Notary Association
Certification - Notary Loan Signing Agent
Central Piedmont Community College
Associate of Science - Vocational-Technical Education
Rochester Community And Technical College
Associate of Arts - Technology And Industrial Arts Education
Aveda Institute- Minneapolis
Associate of Arts - Cosmetology Education
Minneapolis Community And Technical College
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