Summary
Overview
Work History
Education
Skills
Websites
Timeline
Teacher

Trixie Edwards

Huntersville,NC

Summary

Knowledgeable Notary Public with an honest reputation and 9 years' of mortgage origination experience. Strong interpersonal and analytical abilities and a disciplined approach to handling all types of requests. Pursuing a new professional opportunity with a growing team.

Overview

29
29
years of professional experience

Work History

Certified Notary Public/Certified Notary Signing Agent

FCO Notary Signing Services
Huntersville , NC
06.2021 - Current
  • Generated reports, uploaded documents into digital storage and prepared client case affidavits.
  • Checked documents and identifying credentials for all parties.
  • Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
  • Looked for signs of fraud or coercion and refused notarization.
  • Administered oath to document signers to obtain affirmation of truth.
  • Updated journal with names and dates for permanent record.
  • Supported timely and accurate administrative task completion.
  • Managed digital databases and physical file systems.
  • Met with clients in private home environment to witness signings.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Advised regarding delays and special circumstances.
  • Increased customer service success rates by quickly resolving issues
  • Collaborated with vendors to orchestrate efficient shipments of Mortgage products to more than 50% weekly customers
  • Met with clients in residential environment to witness signings
  • Produced accurate signed and notarized documentation and organized resources to smoothly execute changes
  • Collaborated with vendors to orchestrate efficient shipments of loan products to more than 15 weekly customers
  • Assisted in proper processing of up to 39 bookings monthly, encompassing multiple representatives

Logistics Coordinator

First Choice One Companies Improvement Services
Charlotte , NC
01.2012 - Current
  • Office: 980.299.3019
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Tracked orders and notified customers of status or potential delays.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.

Mortgage Originator Assistant

Mortgage Consultants And Financial
Minneapolis , MN
09.2004 - 08.2013
  • Reviewed loan files and updated to match current standards.
  • Worked with underwriters to fix application problems and resolve issues.
  • Explained different types of loans pertaining to client situations.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
  • Achieved record-low delinquency ratios and 70% sales recovery rate.

Researcher & Development Officer/Director of Logistics

FCOC CONTRACTING
Charlotte , NC
08.2008 - 08.2012
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Streamlined research processes to meet tight deadlines for multiple projects.
  • Used Shopify and Facebook information to model trends in E-commerce and prepare reports.
  • Completed testing projects by deadline and under budget for company-wide initiatives.
  • Led research team of 4 on e-commerce projects and successfully met key milestones

Salon Owner/Operator Manager

FCO COMPANIES LLC
9124 Providence Road South , Waxhaw
02.2004 - 02.2008
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Directed staff and managed annual capital budget.
  • Onboarded new employees with training and new hire documentation.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Managed 50 calls per day

Education

Certification - Notary Public

National Notary Association
Charlotte, NC
07.2021

Certification - Notary Loan Signing Agent

Central Piedmont Community College
Huntersville, NC
07.2021

Associate of Science - Vocational-Technical Education

Rochester Community And Technical College
Rochester, MN
07.1998

Associate of Arts - Technology And Industrial Arts Education

Aveda Institute- Minneapolis
MN
06.1997

Associate of Arts - Cosmetology Education

Minneapolis Community And Technical College
Minneapolis, MN
08.1994

Skills

  • Business administration
  • Documentation skills
  • Document review
  • Recordkeeping abilities
  • Proficient in Microsoft Office
  • Google Workspace
  • Sorting and labeling
  • Accounting familiarity
  • Multi-line phone proficiency

Timeline

Certified Notary Public/Certified Notary Signing Agent

FCO Notary Signing Services
06.2021 - Current

Logistics Coordinator

First Choice One Companies Improvement Services
01.2012 - Current

Researcher & Development Officer/Director of Logistics

FCOC CONTRACTING
08.2008 - 08.2012

Mortgage Originator Assistant

Mortgage Consultants And Financial
09.2004 - 08.2013

Salon Owner/Operator Manager

FCO COMPANIES LLC
02.2004 - 02.2008

Certification - Notary Public

National Notary Association

Certification - Notary Loan Signing Agent

Central Piedmont Community College

Associate of Science - Vocational-Technical Education

Rochester Community And Technical College

Associate of Arts - Technology And Industrial Arts Education

Aveda Institute- Minneapolis

Associate of Arts - Cosmetology Education

Minneapolis Community And Technical College
Trixie Edwards