Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trokon Zepu

Oklahoma City,OK

Summary

Trained and experienced Pest Control Technician with proven reliability and dedication. Eager to contribute history of 10 years of experience related to pest control solutions. Dedicated to long-lasting work and best-in-class customer service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Berrett Pest Control
05.2025 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.

Teller

MidFirst Bank
12.2021 - 05.2025
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Boosted cross-selling of bank products by identifying customer needs during transactions.

Dietary Aide

Baptist Village Retirement Center
08.2019 - 12.2021
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.

Assistant Manager

Qdoba Eats
11.2017 - 08.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Conducted performance evaluations and provided constructive feedback to employees.

Education

No Degree - Business Administration

University of Central Oklahoma
Edmond, OK
05-2026

Skills

  • Microsoft Excel
  • Pdf Software
  • Customer Relation Modules
  • Microsoft Word

Certification

  • Introduction to Digital Banking
  • Extraordinary Service via Telephone
  • Introduction to dispute Tracking
  • Ethics for Personal Banking

Timeline

Pest Control Technician

Berrett Pest Control
05.2025 - Current

Teller

MidFirst Bank
12.2021 - 05.2025

Dietary Aide

Baptist Village Retirement Center
08.2019 - 12.2021

Assistant Manager

Qdoba Eats
11.2017 - 08.2019

No Degree - Business Administration

University of Central Oklahoma

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Trokon Zepu