Troy Andrews
Summary
Versatile professional with experience in retail sales and customer service. Known for adaptability, time management, and a positive attitude, consistently contributing to team success and enhancing customer satisfaction in dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Dollar Tree
Evergreen Park, Illinois
2025.04 - Current
- Organized merchandise displays to improve product visibility and facilitate customer access.
- Operated cash register and processed transactions accurately for customers.
- Provided excellent customer service by answering questions and resolving issues.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Greeted customers and assisted in locating desired items to enhance shopping experience.
Sales Associate
Ups Store
Evergreen Park, Illinois
2024.12 - 2025.08
- Delivered exceptional customer service by effectively communicating and resolving issues.
- Supported customers with packaging, shipping, and printing services to meet their needs.
- Coordinated with team members to enhance store operations and maximize customer satisfaction.
- Operated shipping software to manage orders and track deliveries.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
All
Kenwood Academy
Chicago, IL2023-06
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Multitasking capacity
- Adaptability to change
- Goal oriented
- Positive attitude
Certification
- Certification of completion of basic training course
Security Training Center, inc
2023
Timeline
Sales Floor Associate
Dollar Tree
2025.04 - Current
Sales Associate
Ups Store
2024.12 - 2025.08
All
Kenwood Academy