Troy Bridger
Goodrich,MI
Summary
Skilled HVAC specialist focused on maximizing success through effective use of knowledge, experience and client service abilities. Over 1.4 million in sales during career in industry.
Overview
22
22
years of professional experience
Work History
Residential HVAC Sales
Kotz Heating, Cooling And Plumbing
2017.10 - Current
- Experienced HVAC Sales representative with 7 years of experience in sales and customer service. Demonstrated success in developing and maintaining customer relationships and increasing sales.
- Highly motivated HVAC Sales professional with a track record of consistently achieving and exceeding sales targets. Skilled in product demonstrations, customer service and closing sales.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
Lead Maintenance Technician
Kotz Heating, Cooling And Plumbing
2007.10 - 2017.10
- Strong commitment to providing exceptional customer service and satisfaction through clear communication and attention to detail
- Developed and implemented a new maintenance program.
- Assisted in training junior technicians, enhancing their technical skills and fostering a culture of teamwork within the department.
- Developed standardized operating procedures for routine maintenance tasks, promoting consistency across all team members and reducing errors.
New Construction Lead
JMP Heating And Cooling
2002.06 - 2007.09
- Collaborated with construction teams, ensuring seamless coordination between work phases and expedited completion timelines.
- Consistently met deadlines for project completions, leading to increased customer satisfaction ratings and repeat business opportunities.
- Established a strong reputation for quality workmanship, contributing to increased referral opportunities within the construction industry.
- Promoted a positive working environment by maintaining open lines of communication with team members and site managers.
Education
High School Diploma -
Waterford Mott High School
Waterford, MIITT Technical Institute
Michigan Skills
- Residential HVAC Systems
- HVAC Systems Inspection
- Sales Performance Metrics
- New Hire Training
- Creative Problem-Solving
- Workload balancing
- Proactive Approach
Timeline
Residential HVAC Sales
Kotz Heating, Cooling And Plumbing
2017.10 - Current
Lead Maintenance Technician
Kotz Heating, Cooling And Plumbing
2007.10 - 2017.10
New Construction Lead
JMP Heating And Cooling
2002.06 - 2007.09
High School Diploma -
Waterford Mott High School
ITT Technical Institute
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