Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Troy Canterbury

Kannapolis,NC

Summary

Customer service professional committed to delivering outstanding support. Skilled in resolving complex customer issues and fostering positive client relationships. Reliable team player with focus on collaboration and adaptability, ensuring consistent results and high satisfaction rates.

Overview

16
16
years of professional experience

Work History

Delivery Driver

DoorDash
Kannapolis, NC
11.2024 - Current
  • Delivered food orders efficiently, ensuring timely and accurate service to customers.
  • Navigated routes using GPS technology to optimize delivery times and reduce delays.
  • Communicated effectively with customers regarding order status and delivery updates.
  • Maintained vehicle cleanliness and performed routine inspections for safety compliance.

Machine Operator

Adams Manufacturing
Portersville, PA
01.2024 - 11.2024
  • Operated and maintained machinery, ensuring optimal performance and safety compliance.
  • Monitored production processes, identifying and resolving issues to minimize downtime.
  • Collaborated with team members to enhance workflow efficiency and productivity.
  • Conducted quality control inspections, ensuring adherence to product specifications.

Water Quality Technician

RC Pools
Kannapolis, NC
01.2015 - 12.2023
  • Conducted routine water quality testing to ensure compliance with safety standards.
  • Analyzed water samples using advanced chemical testing methods and equipment.
  • Developed maintenance schedules for pool systems to optimize performance and efficiency.
  • Trained junior technicians on best practices for water quality analysis and reporting.

Sandwich Artist

City Deli and Bagel Company
Charlotte, NC
01.2013 - 12.2014
  • Crafted customized sandwiches to meet individual customer preferences and dietary needs.
  • Maintained cleanliness and organization of workstations to ensure food safety standards.
  • Trained new staff on sandwich preparation techniques and customer service protocols.
  • Developed efficient assembly processes to enhance speed of service during peak hours.

Call Center Representative

The American Red Cross
Charlotte, NC
01.2010 - 01.2013

Spearheaded outreach initiatives to engage past donors and promote life-saving blood donations.

Education

High School Diploma - General

Central Piedmont Community College
Charlotte, NC
01.2000

Skills

Positive attitude

Customer service

Valid Driver's license

Teamwork and collaboration

Attention to detail

Time management

Dependable and reliable

Punctual and reliable

Problem-solving

Loading and unloading

Timeline

Delivery Driver

DoorDash
11.2024 - Current

Machine Operator

Adams Manufacturing
01.2024 - 11.2024

Water Quality Technician

RC Pools
01.2015 - 12.2023

Sandwich Artist

City Deli and Bagel Company
01.2013 - 12.2014

Call Center Representative

The American Red Cross
01.2010 - 01.2013

High School Diploma - General

Central Piedmont Community College
Troy Canterbury