Troy Dixon-Sekaquaptewa

• Oversaw global product development and partner relationships, enabling footprint expansion into new markets..
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Maintained positive vendor relations to build strong partnerships.
• Coordinated project planning and execution with team members and team leads.
• Prioritized roadmap in order to achieve product goals and metrics.
• Coordinated design meetings and decisions with internal departments and teams.
• Reviewed new opportunities to drive business strategy at planning sessions.
• Spearheaded collaborative efforts to bring products to market.
• Analyzed metrics to measure product performance.
• Liaised with clients to better understand business needs and current market landscape.
• Monitored market trends and competitor performance to update promotional strategies.
• Assessed costs and estimated production capabilities to evaluate economic viability.
• Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Consulted with buyers to determine projected demand for products and services.

• Worked with the Global Product Manager supporting New Product Introductions.
• Working with Sales reps on high volume, special pricing quotes to secure business.
• Working with sales on Competitor product cross referencing. Reviewing the technical specifications of competitor components and finding in-house comparable products to recommend to End Customers.
• Reviewing the opportunity funnel and wins rates.

• Ensure follow up on all leads obtained from trade shows, online sample requests, 3D CAD model requests, and general inquiries
• Manage 14 different outside sales representative locations, as well as work directly with over 30 distributors nationwide.
• Increase sales revenue; provide customers with technical assistance and quoting of products.
• Learn and apply vast product knowledge of all electro-mechanical switch distributors, and handling the crossing of products of all competitors
• Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Forged and nurtured impactful relationships with customers to cultivate loyalty.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Demonstrated products and specific features at customer locations and special events.
• Attended trade shows, conferences and seminars to promote and develop new business opportunities.
• Created the Pro-Audio focus campaign to grow business.
• Coordinated with Outside Sales reps and Distribution networks to focus resources to grow targeted markets.
• Brought in new customers to maintain sustainable revenue streams.
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*Apply a working knowledge of the following areas of warehouse operation to ensure quality execution:

*Manage product accuracy in shipment deliveries
*Oversee input accuracy of products into invento
*Ensure pulling of proper components from inventory to match product build plans
*Confirm proper assembly of all components prior to shipment
*Ensure completed products reach the correct customers in a timely fashion.
* Ship product samples and literature to prospective customers