Troy Dunlop

• Coached and guided new team members to excel in completing services and embodying company values.
• Utilized knowledge of insect and rodent species' biology to create successful elimination strategies.
• Promoted awareness among clients about the value of consistent maintenance programs in pest control.
• Conducted thorough inspections of building structures to identify possible points of pest entry.
• Maintained strict compliance with safety protocols when working with hazardous substances like insecticides.
• Administered routine pest control services for numerous residential and commercial locations.
• Provided excellent service to clients throughout the Pittsburgh, PA and Clarksburg, West Virginia areas.
• Clean equipment after use in accordance with safety guidelines.

• Provided full-scale pest control solutions for approximately 700-750 customers every quarter.
• Interacted with customers to establish professional and friendly relationships.
• Consistently achieve and maintain a Driving Score of 90+.
• Maintained cleanliness and ensured proper condition of vehicles and equipment.
• Increased sales by recommending inspections and services to both current and prospective clients.
• Maintained strict confidentiality for all service records and information.

• Selected bulbs, bushes, trees and flowers for planting.
• Checked all machinery and performed routine maintenance to prevent machine malfunction.
• Maintained work sites and client property including weeding and hedge work.
• Monitored daily schedules to ensure timely task completion for each site.
• Protected customer lawns by applying weed and pest control chemicals.
• Prepared soil and gardens for planting with mulch and sod.
• Operated and maintained basic landscaping equipment and vehicles.
• Pruned trees and bushes to improve visibility and shapes.

• Cleaned and stacked dishes, glassware and utensils to wash and organize enough dishes to serve guests, even during busiest hours.
• Cleaned garbage cans and trash receptacles.
• Washed pots, pans and trays by hand and using industrial washing machine.
• Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
• Removed trash and garbage by taking to dumpster often.
• Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
• Unloaded trucks to move food and supplies from delivery trucks to storage areas.
• Organized clean utensils in storage bins for servers to access easily.
• Developed great team spirit with other personnel by pitching in and helping with task completion.

• Collected and tracked customer payments to meet financial demands.
• Successfully avoided time delivery delays by carefully planning best routes with GPS.
• Resolved customer complaints and adjusted orders.
• Maintained solid connections with established customers to promote new products.
• Maintained neat and professional appearance during every shift to promote positive company presence.

• Completed Layout of various houses and buildings.
• Built and hung Ductwork according to measurements.
• Sealed Ductwork and ventilation to ensure maximum efficiency and proper air flow by code standards.
• Installed Furnaces and AC Units

Suffered Injury on November 8th,2017. 

• Installed heating, air conditioning and ventilation equipment and tested for proper operation.
• Prepped housing units for installs by reading floor-plans and various blueprints.
• Cut ductwork to proper lengths based on measurements. 
• Sealed ductwork to code standard.
• Achieved daily goals through teamwork and communication with others.