Troy Durgan
Summary
Strong Leader and analytical problem-solver with talents for team building, guiding and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Skilled professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Committed to fostering an efficient and healthy work environment that promotes company growth as well as employee's productivity, longevity and well-being.
Overview
15
15
years of professional experience
Work History
Quality Control Technician
TCG
03.2024 - Current
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Overnight Stocker
Meijer
11.2021 - 03.2024
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained neat, organized stockroom free of hazards.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Manager of Operations and Logistics
Two Men And A Truck
04.2014 - 11.2019
- Provided exceptional service to customers through clear communication and careful handling of their items during the moving process.
- Increased overall move efficiency by effectively planning and organizing truck loading to maximize available space and ensure safe transport.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Onboarded new employees with training and new hire documentation.
- Led cross-functional teams to achieve organizational goals and drive project success.
Forklift Operator
Costco
01.2009 - 02.2014
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
High School Diploma -
Leslie High School
Leslie, MISkills
- Adaptability and Flexibility
- Operations Management
- Team Leadership
- Process Monitoring and Improvement
- Inventory Oversight
- Logistics Coordination
- Influencing Skills
- Forklift Operation Experience
- Chauffeur's License
Timeline
Quality Control Technician
TCG
03.2024 - Current
Overnight Stocker
Meijer
11.2021 - 03.2024
Manager of Operations and Logistics
Two Men And A Truck
04.2014 - 11.2019
Forklift Operator
Costco
01.2009 - 02.2014
High School Diploma -
Leslie High School
Similar Profiles
Hermane LouisHermane Louis
Senior Budget Analyst (HHS Contract) at TCGSenior Budget Analyst (HHS Contract) at TCG
KRISTINA BRITTKRISTINA BRITT
Data Management Specialist at TCGData Management Specialist at TCG
Wahaab SameerWahaab Sameer
IT & Data Support Specialist at TCG - EOP, Office of Management and BudgetIT & Data Support Specialist at TCG - EOP, Office of Management and Budget
NANCY BRYANTNANCY BRYANT
Quality Assurance Technician, Lead Quality Control Technician, Quality Control Inspector at Cp Medical, RiverpointQuality Assurance Technician, Lead Quality Control Technician, Quality Control Inspector at Cp Medical, Riverpoint
Katherine AngeKatherine Ange
Manufacturing Technician/Quality Control Technician at AttindasManufacturing Technician/Quality Control Technician at Attindas