Troy Gardner

I review car files and purchase materials for repair.

• Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
• Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
• Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
• Coached team on best practices for shipment, sales floor replenishment and product presentation.
• Secured accurate item pricing through use of markdown audits.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Moved cardboard, plastic ties and other debris from unboxing to trash.

• Transported inventory items to appropriate locations.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Kept storage areas organized, clean and secure to fully protect company assets.
• Packed items into appropriate containers for shipment.

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Communicated with managers of other departments to maintain transparency.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

• Maintained service quality by establishing and enforcing organization standards.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Handled day-to-day shipping and receiving overseeing more than Number packages per day.
• Divided and categorized cargo received and redirected shipments in response to customer requests.
• Reduced waste by Number% with staff supervision and using first-in first-out method.

• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Maintained cleanliness and organization of Type workspace, working closely with employees to systemize tasks.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Delegated Type daily tasks to employees, streamlining daily progress and efficiency.
• Supervised Number employees on Type shift, overseeing efficiency of Task and Task.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.