Troy Garner
Lexington,KY
Summary
Customer-oriented sales professional with 15 plus years of experience building relationships, cultivating partnerships and growing profitable business. Strategic thinker with experience in expanding connections, introducing new products, territory development and servicing customer needs to deliver solutions.
Overview
19
19
years of professional experience
Work History
Sales Representative
Ferm-Solutions
05.2023 - Current
- Planned and scheduled extensive regional travel for making cold calls and nurturing existing accounts for fermentation products in breweries, distilleries, and fuel ethanol plants.
- Grew current business by cross selling and adding new customer accounts across all areas of the ethanol industry.
- Forecast yearly sales of products to ensure availability and maintain good working inventory.
- Represent company at tradeshows and meetings of industry groups and organizations.
- Answer technical questions for customers to aid in production processes.
Sales Representative
Independent 2; LLC
04.2015 - 04.2023
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Call on new businesses and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
Direct Sales Representative
Insight Communications/Time Warner
11.2006 - 02.2015
- Sold products and services in field for cable, internet, and phone company.
- Worked independently with little supervision to create new customer relationships.
- Made follow-up contacts to confirm good customer experience and to retain future business.
Education
Bachelor of Arts - Environmental Science
West Virginia Wesleyan College
Buckhannon, WV12-2000
Skills
- Product and service knowledge
- B2B and B2C sales
- Product and inventory management
- Post-sales support
- Microsoft Office
- Excel
- Sales Force
Timeline
Sales Representative
Ferm-Solutions
05.2023 - Current
Sales Representative
Independent 2; LLC
04.2015 - 04.2023
Direct Sales Representative
Insight Communications/Time Warner
11.2006 - 02.2015
Bachelor of Arts - Environmental Science
West Virginia Wesleyan College