Troy Hall
Virginia Beach,Virginia
Summary
Accomplished Psychiatric Care Technician with a proven track record at DBHDS, enhancing patient care through effective behavioral management and patient support plans. Expert in medical documentation and certified in CPR, excel in team collaboration and communication, significantly reducing self-injurious behaviors by fostering a safe therapeutic environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Psychiatric Care Technician
DBHDS
08.2024 - Current
- Implemented individualized treatment plans and monitored patient progress.
- Monitored vital signs and reported abnormalities to medical staff for timely interventions.
- Collaborated with psychiatrists to review and adjust treatment plans.
- Built trust with patients through regular follow-ups and support.
- Documented patient behaviors and progress while maintaining confidentiality.
- Created a safe, therapeutic environment, reducing incidents of self-injurious behavior.
- Assisted with medication administration, ensuring correct dosages and adherence.
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Assisted in administering medications, ensuring proper dosage and adherence to prescribed regimens.
- Assisted with medication administration and counting and pouring medications.
Behavior Technician
Behavior Frontiers, LLC.
05.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Shift Leader
Arby's
05.2021 - 01.2023
- Oversaw night-to-day operations, ensuring smooth transitions.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Managed cash registers, performed end-of-day financial reconciliations, and maintained accurate cash handling procedures.
- Monitored inventory levels and tracked stock movements.
- Trained new team members on food safety and proper handling procedures, contributing to a safe and productive work environment.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA08.2025
Associate of Science - Social Sciences
Tidewater Community College
Norfolk, VA08.2022
High School Diploma -
Tallwood High School
Virginia Beach, VA08.2019
Skills
- Leadership experience
- Behavioral Management
- Patient Care and Support
- Medical Terminology & Documentation
- Mobility Assistance
- Behavior Reduction Strategies
- Certification in CPR
- Certified Medical Technician
- Certified to do first aid
- De-escalation Techniques & Managing Aggressive Behaviors
- Time Management
- Team Collaboration & Effective Communication
Certification
- Heartsaver® First Aid, CPR, AED – American Heart Association
Certification Date: July 2024
Timeline
Psychiatric Care Technician
DBHDS
08.2024 - Current
Behavior Technician
Behavior Frontiers, LLC.
05.2024 - Current
Shift Leader
Arby's
05.2021 - 01.2023
- Heartsaver® First Aid, CPR, AED – American Heart Association
Certification Date: July 2024
Bachelor of Science - Psychology
Old Dominion University
Associate of Science - Social Sciences
Tidewater Community College
High School Diploma -
Tallwood High School
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