Troy Hansen
field service technician
Sebring,OH
Summary
Hardworking individual bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
25
25
years of professional experience
Work History
Field Service Technician
Hamrick Packing Systems
07.2012 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Checked, repaired and repacked survival equipment to meet specifications.
Education
High School Diploma -
Northwest
Canal Fulton, OHSkills
- Heavy Lifting
- Safety Standards
- Technical Support
- Technical Analysis
- Service Quality
- Time Management
- Coordination and Teamwork
- Preventative Maintenance
- Timely Reports Completion
- Mechanical Background
- Repair Auditing
- Equipment Rebuilding
- Equipment Knowledge
- Onsite Visits
Additional Information
Served on village council in village of Limaville.
president of council to Mayor.
2005 to 2013
Timeline
Field Service Technician
Hamrick Packing Systems
08.2013 - Current
High School Diploma -
Northwest
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