Troy Hill
Duncanville,Tx.
Summary
Dynamic and results-driven professional seeking a challenging opportunity in golf club management, leveraging a proven track record in leadership, strategic planning, and team development to drive operational excellence and business growth.
Overview
11
11
years of professional experience
Work History
Player Concierge/Master Starter
Dallas National Golf Club
08.2018 - Current
- To facilitate the smooth operation of the golf course by managing the flow of players onto the course and to enhance the experience of players at the golf course by ensuring that their rounds are well-organized, enjoyable, and free from unnecessary delays or disruptions.
- Assists in coordinating tournaments and outings, ensuring timely starts and smooth operation of events.
Assistant Outside Service Manager
Dallas National Golf Club
03.2014 - 08.2018
- Managed a team of service attendants, ensuring optimal performance and staff development.
- Implemented effective training programs for new hires, minimizing turnover rate while maximizing productivity.
- Enhanced customer satisfaction by providing efficient and courteous service to Members and their guests.
Outside Service Associate
Dallas National Golf Club
04.2013 - 03.2014
- Maintained a clean and orderly work environment, adhering to company standards for appearance and safety.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
BA in Business Administration -
Strayer University
Washington, D.C.Skills
- Problem-solving
- Leadership
- Communication
- Accounting
- Event Organization
- Strong Work Ethic
- Coachability
References
Available upon request.
Timeline
Player Concierge/Master Starter
Dallas National Golf Club
08.2018 - Current
Assistant Outside Service Manager
Dallas National Golf Club
03.2014 - 08.2018
Outside Service Associate
Dallas National Golf Club
04.2013 - 03.2014
BA in Business Administration -
Strayer University
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