Troy Horowitz

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

• BBYO, Pacific Western Region, 10/20 - Present, Chapter President, 06/22 - 12/22, Nonprofit Jewish Youth Organization that brings together Jewish teens and encourages philanthropy work, provides a place for teens to socialize, and opportunities for leadership positions, Recruited upwards of 30 participants totaling 61 members, becoming the largest boys' chapter in the region
• Camp Alonim, Brandies, CA, Gesher Gan Day Camp Counselor, 06/22 - 08/22, Counselor for campers ages four and five years old; became an important role model, Part of a cohesive staff group, developing unique and engaging activities, First Aid, Epi-Pen, and CPR Certified

• DECA, High School Business Club for students to pursue interests in areas of management, finance, and entrepreneurship, 2019 - Present
• VICA 2022, Valley Industry and Commerce Association; Staffed and attended various panels of speakers in areas ranging from economic and investment forecasts to cryptocurrency, blockchain, and metaverse outlooks
• Global Business and Finance, Coursework concentrating on areas of professionalism and practicality; Participate in case studies simulating real-world employment conflicts, projects, and challenges, 2019 - Present

• American Heart Association CPR Certification
• Food Handlers Certificate
• Recreational Scuba Certification
• Boaters Safety Certification