Troy Keaton

• Delivered exceptional customer service by warmly greeting guests, taking accurate orders, and ensuring a positive dining experience.
• Maintained a clean and welcoming dining area, consistently upholding Chick-fil-A’s standards of excellence and hospitality.
• Managed front counter, drive-thru, and dining room operations efficiently during high-volume periods.
• Collaborated with team members to ensure fast, accurate service and high-quality food presentation.
• Assisted with customer concerns in a professional and friendly manner to ensure guest satisfaction.
• Followed food safety and sanitation guidelines to maintain a safe and clean environment.
• Supported opening and closing duties, including restocking, cleaning, and preparing service areas.

• Transported patients safely to and from various departments within hospital premises.
• Assisted nursing staff by ensuring timely patient transfers to enhance workflow efficiency.
• Maintained a clean and organized transport environment, following infection control protocols.
• Communicated effectively with patients to alleviate anxiety during transport procedures.

• Safely transported patients to and from hospital departments, ensuring comfort, dignity, and care throughout each interaction.
• Communicated effectively with nurses, doctors, and other staff to coordinate timely patient movement.
• Assisted patients with mobility needs, including use of wheelchairs, stretchers, and hospital beds.
• Maintained clean and sanitized transport equipment in compliance with hospital infection control policies.
• Responded promptly to transport requests, prioritizing patient safety and operational efficiency.
• Provided compassionate, patient-centered service to reduce anxiety and enhance overall hospital experience.
• Supported hospital operations by delivering medical equipment, specimens, and documents as needed.

Key Skills: Patient Care • Communication • Safety & Sanitation • Time Management • Teamwork • Compassionate Service