Troy Pratt
Crown Point,IN
Summary
Dynamic individual with hands-on experience in Transportation and Logistics with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
Driver Manager/Planner
Arka Express
05.2021 - 06.2025
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Prioritized schedules to meet project goals and overall customer satisfaction.
Driver Manager/Planner
Point Dedicated
11.2020 - 05.2021
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Prioritized schedules to meet project goals and overall customer satisfaction.
Director Truckload Brokerage
Rush Trucking
01.2018 - 11.2020
- Initialize carrier contracts and requirement
- Maintain and grow carrier accounts and relationships
- Leverage and utilize synergies with partner carriers to increase profit margins
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Project management
- Identify new opportunities with sales team within existing customer base
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner
Spectrum Transportation
07.2007 - 12.2017
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established foundational processes for business operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
No Degree -
Missouri State University
Springfield, MOSkills
- Carrier development
- Account growth
- RFQs/pricing
- Project management
- Improvement planning
- Route management
- Driver scheduling
- Conflict resolution techniques
- Materials tracking
- Team building
- Safety issues monitoring
- Reconciliation
- Driver evaluation
- Driver coordination
- Productivity standards implementation
Timeline
Driver Manager/Planner
Arka Express
05.2021 - 06.2025
Driver Manager/Planner
Point Dedicated
11.2020 - 05.2021
Director Truckload Brokerage
Rush Trucking
01.2018 - 11.2020
Owner
Spectrum Transportation
07.2007 - 12.2017
No Degree -
Missouri State University
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