Troy Randle

Managed performance of two distinct location sizes: 100,000 sqft and 400,000 sqft.

Oversaw financial, operational, personnel, process-related goals of two DCs to enhance continuous improvement and efficiency gains.

Collaborated with Operation Managers to assess work methods, procedures, controls, and staffing for timely product movement.

Engaged with diverse teams to identify and share best practices within the distribution network.

Applied strategic thinking to analyze operational issues and achieve objectives.

Handled any customer concerns promptly and completely, including emergency issues.

Monitored DC safety, physical security, and operational metrics daily, weekly, and monthly.

Focused on reducing overall cost-to-serve through effective management of service-related goals.

Evaluated the effectiveness of work methods, procedures, controls and staffing; recommended alternatives to ensure accurate and timely product movement.

Partnered with Supply Chain, Operations, Merchandising, Finance, Human Resources, Asset Protection and Stores.

Ensures a union-free work environment by promoting an employee-centered workplace.

Ensured customer needs are met, service is managed to KPIs, and any concerns are handled promptly.

Fostered a culture of safety across organization by consistently implementing safety policies and procedures.

Directed team vision and culture by managing performance expectations and goals.

Coordinated with colleagues to develop input-focused strategies for achieving primary objectives.

Cultivated a culture encouraging accountability, transparency, and collaboration.

Executed necessary process modifications while ensuring seamless customer interaction.

Recruited and nurtured high-caliber professionals, establishing growth plans for operational staff.

Motivated AA's to surpass standard work targets for personal development.

Developed closed-loop feedback mechanisms for associates to suggest improvements in customer experience.

Fostered an environment with abundant formal and informal coaching opportunities.

Nurtured a respectful working environment addressing diverse team requirements.

Developed strong partnerships with internal and external teams to drive measurable improvements.

Optimized associate satisfaction as evidenced by reductions in turnover and positive engagement surveys.

Direct management of large-scale transportation and distribution center spanning 300,000 square feet.

Managed line performance, meeting schedules and product quality requirements.

Convened and coordinated gatherings of managers, supervisors, and roundtables.

Oversaw labor and OPEX budgets, achieving a 3% reduction in location expenses.

Supervised adherence to SOPs and enforced company policies.

Spearheaded and executed projects.

Worked with maintenance team to enhance equipment reliability.

Enhanced team dialogue and participation.

Challenge team's creativity by promoting swift and original thought processes.

Achieved a 5% reduction in location breakage, damage, and loss with $3,000.00 saved each month.

Harmonized operational targets with corporate strategies.

Implemented strategies to improve product availability, efficiency, and financial metrics.

Optimized operating cost and achieved goals through increased efficiency.

Led and enforced adjustments to promote continuous advancement in operational performance.

Ensured logistics activities met regional business requirements effectively.

Formulated site-specific strategies to boost client relationship management.

Oversees strategic direction of operational tasks in specified region for Transportation and Distribution.

Implemented necessary changes to regional objectives and goals.

Determined necessary changes for system improvements.

Guided exempt personnel in leading and contributing to operational routines.

Conduct cost-benefit analyses of current and potential customers to address their requirements.

Cultivated and sustained strong business and customer connections.

Ensures knowledge of current industry standards and marketing advancements.

Collaborated with Supply Chain Management team and sales for seamless supply execution.

Managed accurate delivery schedules to meet ongoing customer requirements.

Coordinated comprehensive domestic operations for service delivery.