Overview
Work History
Education
Skills
Timeline
Generic

Troy Schuld

Auburn,WA

Overview

14
14
years of professional experience

Work History

Service Advisor

Regal Auto Care Tie Pros
Auburn , WA
01.2020 - Current
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies and labor.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Inventory tracking
  • manage returns

General Manager

Grease Monkey
Renton, WA
06.2010 - 11.2021
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs.

Education

Automotive Degree - Automotive

University Technical Institute
Arizona
06.2001

High School Diploma -

Kentwood High School
Covington, WA
06.1998

Skills

  • Excellent Communication
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Quality Control
  • Calm and Professional Under Pressure
  • Listening Skills
  • Customer Service
  • Customer Account Management
  • Building Customer Trust and Loyalty
  • Order and Refund Processing
  • Diagnostics and Repair
  • Repair Scheduling
  • Creative Solutions

Timeline

Service Advisor

Regal Auto Care Tie Pros
01.2020 - Current

General Manager

Grease Monkey
06.2010 - 11.2021

Automotive Degree - Automotive

University Technical Institute

High School Diploma -

Kentwood High School

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Troy Schuld