Troy Scott
Saint Cloud,MN
Summary
Skilled Operations Manager and talented leader with 3 years of experience applying real world problem-solving abilities toward enhancing future plans. Results-driven and resilient in helping everybody equally. Bringing solid understanding, excellent communication skills, talent for spotting those in need of a little extra motivation and seeking change. Letting each person be independent.
Overview
6
6
years of professional experience
Work History
Operations Manager
Homeless Helping Homeless
01.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led training of new hires to fulfill business requirements.
- Sought resources for housing, down payment assistance, doctor appointments, identity paperwork, treatment facilities, recovery meetings, and maintained court compliance
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Kennel Assistant
Tails Of Gold
06.2018 - 12.2020
- Kept kennels, play yards, and grooming areas neat and clean.
- Completed daily cleaning of kennels and public areas to provide sterile environment.
- Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
- Monitored and maintained food and water according to animal dietary health guidelines.
- Provided daily grooming of animals
- Maintenance of property and buildings
Education
High School Diploma -
Monticello Senior High School
Monticello, MN06.2001
Skills
- Staff Management
- Record Keeping
- Social Work
- Deescalation Training
- CPR Certified
- Active Listening
- Resourceful
- Working Knowledge of Chemical Use
- CPRS Certified Nationally
Timeline
Operations Manager
Homeless Helping Homeless
01.2021 - Current
Kennel Assistant
Tails Of Gold
06.2018 - 12.2020
High School Diploma -
Monticello Senior High School
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