Summary
Overview
Work History
Education
References
Timeline
Generic

Troy Scott

Hopkinsville,KY

Summary

I have 44 years of experience working with the general public. During these years I have helped numerous customers with their vehicle servicing and repair needs. I am very comfortable answering the phone and taking customer service calls. I work well alone and with others.

Overview

20
20
years of professional experience

Work History

Service Manager

1st Choice Tire and Fleet
Hopkinsville, KY
01.2023 - 06.2024
  • Scheduled vehicle service appointments for customers.
  • Answered office telephone.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Maintained records of all customer interactions and transactions.
  • Resolved customer complaints quickly and effectively.

Automotive Technician/Assistant Service Manager

Randy's Automotive
Hopkinsville, Kentucky
09.2007 - 12.2019
  • Regular vehicle maintenance and servicing.
  • Answering office phone when needed.
  • Scheduling appointments for customers.

Counter and Sales Representative

Billy's Van and Truck
Hopkinsville, Kentucky
05.2004 - 09.2007
  • Greeted customers and provided excellent customer service.
  • Sales manager of new and used auto parts.

Education

High School Diploma -

Christian County High School
Hopkinsville, Kentucky
06-1984

References

  • Roxanne Smith / 270-484-0305 / Administrative Secretary at Christian County Public Schools
  • Todd Moores / 270-889-4150 / Owner of Sign Pro
  • Abdul Whitehead / 270-498-1339 / Automotive Technician at 1st Choice Tire and Fleet

Timeline

Service Manager

1st Choice Tire and Fleet
01.2023 - 06.2024

Automotive Technician/Assistant Service Manager

Randy's Automotive
09.2007 - 12.2019

Counter and Sales Representative

Billy's Van and Truck
05.2004 - 09.2007

High School Diploma -

Christian County High School

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Troy Scott