Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Smith

Chesterfield Township

Summary

Dynamic sales professional with a proven track record excelling in customer relationship management and cost estimation. Skilled in vendor negotiation and problem-solving, consistently achieving top sales rankings. Adept at cultivating strong client relationships and delivering exceptional service, driving business growth and enhancing customer satisfaction.

Overview

25
25
years of professional experience

Work History

Self employed

Self employed
Chesterfield Township
09.2025 - Current
  • Pursue new business opportunities through social media exploration, outreach to local contractors, and cold calling.
  • Estimate material and labor cost to develop estimate.
  • Oversee projects from start to finish.

Pro Sales Specialist

Lowes Home Improvment
Chesterfield Township/ Clinton Township
06.2016 - 09.2025
  • Utilized Salesforce CRM to maintain and grow Pro business performance.
  • Built custom window and door designs using company software
  • Developed standardized practices for managing customer expectations on material quality and delivery.
  • Cultivated relationships with vendors to secure competitive pricing advantages.
  • Achieved consistent top five sales ranking among 30 peers.

Contractor sales

Home Depot
Macomb Township
03.2008 - 06.2016
  • Managed numerous contractor accounts with high efficiency.
  • Estimated materials accurately for diverse construction projects.
  • Conducted cold calls and walked aisles to generate new business opportunities.
  • Presented credit options to clients to enhance purchasing flexibility.

Self employment

S&B Construction & Wolverine Exteriors
Mount Clemens
01.2001 - 06.2016
  • Performed sales, estimating, product ordering, and customer service duties
  • Hiring of employees and subcontractors
  • Selected contractor for Macomb County Rehabilitation Program
  • Certified installer for GAF, ELK, and IKO products

Education

Some College (No Degree) - Criminal justice and general studies

Macomb Community College
Clinton Township, MI

High School Diploma -

Anchor Bay High School
New Baltimore, MI

Skills

  • Customer relationship management
  • Cost estimation
  • Vendor negotiation
  • Problem solving
  • Communication
  • Troubleshooting

Timeline

Self employed

Self employed
09.2025 - Current

Pro Sales Specialist

Lowes Home Improvment
06.2016 - 09.2025

Contractor sales

Home Depot
03.2008 - 06.2016

Self employment

S&B Construction & Wolverine Exteriors
01.2001 - 06.2016

Some College (No Degree) - Criminal justice and general studies

Macomb Community College

High School Diploma -

Anchor Bay High School